200+ applicants

Company

Original Job Post

Coursera · 2 days ago

Deal Desk Manager

United States

Full-time

Remote

Mid Level

$119K/yr - $149K/yr

Wonder how qualified you are to the job?

Maximize your interview chances

E-LearningEdTech

H1B Sponsorship

Comp. & Benefits

Insider Connection @Coursera

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Develop, execute and optimize the deal desk strategy to support revenue generation including: implement scalable processes for deal approvals, ticket/case management, and deal escalations leveraging automation, AI and templatized solutions for scale

Own and optimize bookings policy, ensuring the standard operating procedures mitigate risk while supporting revenue generation

Serve as a trusted advisor to sales, consulting on deal structure, pricing, discounts and business terms. Ensure deals are profitable and align with company policies, legal requirements, and revenue recognition guidelines. Provide sales training and resources related to quoting, pricing, policy and related processes

Develop a formal approach to discounting and special terms for non-standard deals, ensuring mutually beneficial outcomes for both parties

Collaborate with cross-functional teams, including sales, finance, accounting, legal, and revenue operations, to build productive relationships and align deal desk efforts with overall business objectives

Set clear performance targets and metrics for the deal desk team and track progress against goals, identifying areas for improvement and launching initiatives to optimize. Continually collect feedback and improve the rep experience working with the deal desk.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Data interpretationSalesforce CPQPeople managementCommunicationProblem-solvingLeadershipRelationship managementSoftware industry revenue recognition

Required

Strong communication skills across all levels of an organization

Ability to interpret complex data and make decisions

Experience managing cross-functional relationships

Experience with Salesforce CPQ

Leadership and people management experience

Preferred

MBA or advanced degree in a related field

Technology or software industry

Familiarity with revenue recognition

Company

Coursera

Glassdoor

3.7

Coursera is an online education company that partners with universities and organizations to offer classes on their platform.

Founded in 2012

Mountain View, California, USA

1,001-5,000 employees

http://www.coursera.org

H1B Sponsorship

Coursera has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (31)

2022 (46)

2021 (26)

2020 (44)