PNC · 1 day ago

Dealer Relationship Manager I- Indirect Auto

United States

Full-time

Remote

Mid Level

$55K/yr - $127K/yr

3+ years exp

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Responsibilities

Develop, grow, maintain, and support PNC Dealer Finance’s indirect auto business in assigned market

Manage strategic performance and reporting for assigned market

Train and enhance indirect dealer relationships with strong consultative skills

Have exceptional verbal and written skills to sell indirect auto program

Demonstrate knowledge and proficiency in using customer relationship management system (EDGE)

Ability to live the values of PNC – Teamwork, Respect, Quality of Life, Performance, Integrity, Diversity & Inclusion, Customer Focus

Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with basic levels of risk and complexity of needs. Generally works with higher degree of supervision.

With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.

Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.

Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Focuses on increasing client engagement and loyalty.

Builds an effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.

As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Client Relationship BuildingClient Relationship ManagementBook Of BusinessCredit ProductsFinancial AnalysisIdentifying Sales OpportunitiesBusiness AcumenCustomer Experience ManagementProspectingSellingEffective Communications

Required

University / college degree

3+ years of relevant / direct industry experience

Ability to live the values of PNC – Teamwork, Respect, Quality of Life, Performance, Integrity, Diversity & Inclusion, Customer Focus

Exceptional verbal and written skills to sell indirect auto program

Demonstrate knowledge and proficiency in using customer relationship management system (EDGE)

Ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions

Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities