First American · 5 hours ago

Default Loan Servicing Specialist - Bankruptcy (Remote)

Fort Mill, SC

Full-time

Remote

Mid Level

$20.72/hr - $34.53/hr

3+ years exp

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Responsibilities

Service mortgage accounts to ensure all Default activities are processed in compliance with all state and federal laws while maintaining compliance with Investor, Insurer, Agency, and company guidelines

Conduct a complete review of files to ensure all default timeframes have been met to include underwriting, if applicable

Manage default proceedings on assigned cases by interacting and instructing various parties such as mortgagors, attorneys, investors, insurers, trustees, appraisers, and any other party involved with default

Monitor activities by reviewing all proceedings, records, and timeframes in addition to working all system/database activities throughout the default process

Diligently follow up on all outstanding requests and telephone calls from internal and external partners

Audit accounts for expense compliance and ensure proper application to system of record

Perform required research on loans with questionable items such as the application of payments, proper notification, and any other situation that may arise

Diligently follow up on all outstanding requests and telephone calls from internal and external partners

Manage exception reporting used as key controls for minimizing risk

Follow departmental and business policies with strict adherence

Tasks may be more complex in nature and may involve evaluation and judgment

No formal supervisory responsibility but is resource to less experienced team members

Works under general supervision applying well established techniques, procedures or specific standards

Prioritize allocated work to ensure timely and accurate resolution to both external and internal partners

Qualification

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Default loan servicingGSE experienceGovernment experienceMSP experienceLoanSphere experienceMicrosoft WordMicrosoft ExcelMicrosoft OutlookWindows