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Company

NetSuite · 3 hours ago

Delivery Manager (Individual Contributor) - NetSuite ACS (SW/Services/GB)

United States

Full-time

Remote

Mid Level

$98K/yr - $200K/yr

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Responsibilities

Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen.

Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations.

Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions.

Supports the business development efforts by pursuing new opportunities and extensions.

Collaborates with the consulting sales team by providing domain expertise.

Resolves complex customer issues by recommending and implementing solutions.

Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

NetSuiteERPProcess ImprovementAccountingConsultingCustomer Relationship ManagementBusiness ApplicationTechnical SupportCustomer SuccessProject ManagementMentoring

Required

Relevant industry experience in the areas of process improvement, accounting, or consulting on back office best practices.

Proven ability to build relationships with customers and partners.

Experience with an ERP or other business application in an administrator or daily user role.

Proven ability to highlight the benefits of the software to non-users or other departments.

Ability to analyze business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen.

Judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations.

Ability to provide direction and mentoring to project teams.

Ability to effectively influence customer leadership on key decisions.

Ability to resolve complex customer issues by recommending and implementing solutions.

Demonstrated expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products.

Preferred

Experience in a customer-facing role.

Experience with NetSuite products and services.

Ability to earn and maintain different NetSuite certifications during tenure.

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance