68 applicants

Company

Enel North America · 1 day ago

Demand Response Operations Intern

United States

Internship, Full-time

Remote

Intern/New Grad

$22/hr - $22/hr

Maximize your interview chances

Electrical DistributionEnergy Storage

H1B Sponsor Likely

Insider Connection @Enel North America

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Support Enel X customer success in demand response and demand management programs

Support outbound customer communication efforts, including direct outreach to customers before, during, and after demand response dispatches.

Support maintenance and improvement of systems/platforms, workflows, and tools, including identification and resolution of issues impacting program execution

Analyze demand response and demand management risks and results

Run demand response program health reports to identify and communicate operational risk; manage exception-handling processes for product configurations

Support post-dispatch performance analysis and communicate to broad group of stakeholders

Support ongoing training and process optimization initiatives

Maintain and update processes that increase operational efficiency and improve customer service delivery

Leverage systems understanding to drive improvements to hardware and software performance

Develop training materials for internal teams to consistently deliver top notch service.

Support cross-functional strategic initiatives as appropriate

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

MS OfficeSForce ConnectEnergy managementData manipulationCustomer-facing experienceField operations experience

Required

Students actively enrolled in an accredited college or university

Proficiency with MS Office programs

Competency with SForce Connect or similar technology

Excellent analytical skills and ability to manipulate large data sets

Preferred

Experience in energy management, power generation, and related technologies

Experience in a customer-facing or field operations role

Benefits

Affordable, quality healthcare for you and your family

Life insurance and disability benefits

Retirement benefits

Flexible spending accounts

Tuition reimbursement

Professional development allowance

401k with match fully vested as of day one

Generous PTO that supports work/life balance including: 4 weeks annually of vacation as well as personal days, volunteer days, your birthday off, paid holidays, and sick time

Paid leave programs

The opportunity to grow and develop your career with the support and mentorship of senior leaders

The opportunity to work for one of the world’s most recognizable and respected brands in the energy industry

Company

Enel North America

Enel North America to help cities, companies, and consumers electrify their lives while combating the climate crisis.

Founded in 2000

Andover, Massachusetts, USA

1,001-5,000 employees

http://www.enelnorthamerica.com/

H1B Sponsorship

Enel North America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (4)

2022 (14)

2021 (13)

2020 (16)