WorkatHome-JobBoard ยท 12 hours ago
Design Consultant & Outside Sales
White Plains, NY
Full-time
Remote
Entry, Mid Level
$35K/yr - $120K/yr
2+ years exp
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Responsibilities
Consistently meets or exceeds personal sales goals, lead to sold conversion and positive customer net promoter surveys.
Inspires, designs, and confidently sells complete, functional, and aesthetically appealing solutions for all areas of a home.
Ability to establish trust, rapport and understand customer needs to design and present projects and customized plans in a clear and professional manner.
Accountable for managing and maintaining multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow-up with consistent and concise communication to customers and others.
Develops clientele and new leads through ongoing customer relationships, networking, referrals, leads generated within and outside the store.
Collaborates, partners, and maintains consistent communication with Store Leadership, store employees, and corporate partners to seamlessly complete projects from inquiry to installation.
Remains current and adheres with The Container Store training, certification, selling, product knowledge, promotions, processes, and philosophies when interacting with customers, support center, store employees and installation.
Proficiently and consistently uses company tools and email to effectively manage all aspects of customer relationship from consultation to installation.
Provides consistent feedback and observations to Store Leadership, Custom Spaces Market Manager, on sales, service and process areas of opportunity and celebration.
Assists customers with personal confidential information related to the Company credit card and application process.
Arrives promptly to all scheduled appointments, and other required work assignments.
Maintains discretion related to all confidential/sensitive company and customer information.
Performs other requested tasks and duties.
Qualification
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Required
Proven track record of exceeding sales goals and driven for continual success
Self-starter who is well-organized, creative, solutions-oriented, and effective at managing time and schedules to close projects efficiently to successfully achieve goals
Knowledgeable about design principles, and experienced in outside sales and the custom space industry
Maintains professional appearance when representing The Container Store
Knowledge and passion for following trends in the custom space, interior design, fashion, and retail industry
Reliable transportation for travel to and from customers' homes for scheduled appointments
Must have valid automobile insurance, pass appropriate state car inspection, and sign vehicle inspection form
Must meet safety regulations including passing a Motor Vehicle Records report and a criminal background check
Strong computer and tech skills: proficiency in Outlook, Word and knowledge of Excel, Salesforce, and design tools
Ability to work in a constant state of alertness and a safe manner
Ability to work effectively and efficiently when outside the store based on the Company Telecommuting Policy
Commitment and flexibility to manage schedule, work additional hours based on needs of customers and business
Ability to communicate clearly and effectively in a professional manner, both verbally and in writing, at all levels within and outside the organization
Ability to quickly separate mission-critical tasks from lower priority tasks and prioritize the most value-added projects of the day or week
Flexible, with a positive attitude and passion for knowledge
Possesses focused attention to detail while working quickly and accurately under pressure
Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team, sustainable, life-changing, unique, trust and partnership
Must be at least 18 years of age
Preferred
College degree preferred
2-5 years outside sales experience preferred, custom closets experience a plus
Benefits
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs)
Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program
Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance.
Company
WorkatHome-JobBoard
WorkAtHome-JobBoard is the leading job search site specializing in the best remote, part-time, freelance, and flexible jobs available.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
