Williams-Sonoma, Inc. · 2 days ago

Design Studio Specialist/Home Stylist

San Francisco, CA

Full-time, Part-time

Hybrid

Mid Level

$18.07/hr - $24/hr

1+ years exp

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Retail

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Responsibilities

Utilize design expertise to assist clients in one-on-one consultations in-store and in-home regarding the design of their living spaces to drive store sales

Perform productive in-home consultations including the ability to accurately measure and assess the client's living space

Create and present design plans based on client's needs, style, preferences, and living space

Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals

Assist customers with special services including gift wrap, gift registry, locating merchandise, and furniture orders

Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Qualification

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Sales coordinationDesign elementsRetail salesSchedulingCommunicationClientelingCustomer follow-upProblem-solvingPrioritizationCreativity

Required

Strong communication, clienteling and customer follow-up skills

Ability to complete and coordinate complex large orders within a variety of sales channels

Experience in working with the elements of design preferred

Proven ability to prioritize and handle multiple tasks simultaneously

1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)

Must be able to be mobile on the sales floor for extended periods of time

Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

Full time associates are expected to have open availability to meet the needs of the business.

Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).