Be an early applicantLess than 25 applicantsPosted by Agency
Axelon Services Corporation ยท 2 days ago
Desktop Analyst II
Fremont, CA
Full-time
Onsite
Entry, Mid Level
$30/hr - $32/hr
3+ years exp
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Insider Connection @Axelon Services Corporation
Responsibilities
Be first level of IT support for business users across multiple sites.
Perform analysis, diagnostics, and resolution of user computer problems and implement corrective solutions.
Install, configure, test, maintain, and troubleshoot end-user workstations and related hardware and software.
Open service requests and manage warranty repairs with hardware vendors.
Manage new user request processes including configuration, setup, inventory, and testing of new user computers prior to delivery.
Retire old IT assets including record keeping and appropriate asset disposal.
Follow-up on equipment delivered to other sites and assure equipment was received and set up properly.
Monthly server patching.
Purchase request ordering.
Intranet maintenance and changes.
Creation and maintenance of AODocs libraries.
Contacting vendors for different licensed software issues.
Leading or working on random projects (usually from ALAM).
Creation and removal of user accounts and meeting weekly with recruiting to make sure we are on the same page with new hire dates.
Troubleshooting the random tasks and questions I get daily.
Qualification
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Required
Associate or Bachelor's degree in Information Technology, or related certifications with 3+ year(s) of experience in a similar role
Knowledgeable of TCP/IP, DHCP, DNS, VPN, and network fundamentals.
Technical understanding and knowledge of Windows operating systems and Google applications, specifically Windows 7 and Windows 10
Excellent interpersonal skills and ability to work effectively with others
Demonstrated customer service and support skills
Resourceful, customer focused, team player
Positive, winning attitude
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects
Participation in training sessions, presentations, and meetings
Ability to lift up to 50 lbs.
May require work in manufacturing facilities wearing protective clothing
Company
Axelon Services Corporation
For more than 30 years, Axelon has been exceeding market expectations and delivering top talent to the Fortune 500.
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
Tania Obeid
Chief Executive Officer
Cynthia Lah
Chief Operating Officer
Company data provided by crunchbase
