Be an early applicantLess than 25 applicantsPosted by Agency
Randstad USA ยท 2 days ago
Desktop Support Analyst
Trenton, NJ
Contract
Onsite
Mid Level
$26/hr - $34/hr
3+ years exp
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Insider Connection @Randstad USA
Responsibilities
Windows 10/Windows 11 support and deployment experience within an enterprise environment
Office 365 Enterprise support
Extensive knowledge and use of Excel and Access, including pivot tables, links to Access and Access database maintenance
Extensive knowledge and use of SCCM queries and reporting
Experienced Desktop Support And Problem Solving Skills Experienced in project work; ability to follow a schedule on time
Solid support experience with Office 365 enterprise environment
Candidate will be responsible for imaging computers in lab environment as well as deployment responsibilities and troubleshooting with end users.
Exceptional client facing experience, will be a liaison between the end users/business leads and business unit management and the deployment team.
Hands-on experience with Windows 10 support
Windows 11 deployment
SCCM remote tools
Experience with 3rd party migration/personalization tools (AppSense a plus)
MS Office 2016/365 experience a plus
Proficiency in MS Excel/Access a plus
Active Directory/Group Policy
Ivanti ticket tracking system
Candidate must be able to work independently once trained and will have a check list to follow with the build document. Also will be responsible for updating internal Sharepoint site with migration information and imaging status.
Active Directory/Group Policy experience
Remote Support experience but this is a hands on in the office five days a week.
Qualification
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Required
3 to 5 to 7 years experience providing deskside support in an Office 365 Windows 10 and Windows 11 environment
Experience with SCCM, RDP, and Remote Assistance
Extensive knowledge and use of Excel and Access, including pivot tables, links to Access, and Access database maintenance
Extensive knowledge and use of SCCM queries and reporting
Solid support experience with Office 365 enterprise environment
Hands-on experience with Windows 10 support
Windows 11 deployment
Experience with 3rd party migration/personalization tools (AppSense a plus)
Active Directory/Group Policy experience
Ivanti ticket tracking system experience
Desktop Support
Helpdesk
OPERATIONS SUPPORT
Preferred
MS Office 2016/365 experience
Proficiency in MS Excel/Access
Remote Support experience
Experience with updating internal Sharepoint site with migration information and imaging status
Experience level: Experienced
Education: Associates
Benefits
Health Insurance
401K Contribution
Company
Randstad USA
Randstad US is a wholly owned subsidiary of Randstad Holding nv, a global provider of human resources solutions.
1,001-5,000 employees
H1B Sponsorship
Randstad USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (602)
2022 (710)
2021 (1057)
2020 (1561)
Funding
Current Stage
Late StageLeadership Team
Karen Fichuk
CEO
Bob Lopes
Chief Human Resources Officer
Recent News
2024-02-09
2023-12-22
Company data provided by crunchbase
