Flexion Inc. · 4 hours ago

Desktop Support IV - REMOTE (4349)

Madison, WI

Contract

Remote

Entry, Mid Level

$40K/yr - $55K/yr

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ConsultingInformation Technology

Growth Opportunities

No H1B

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Responsibilities

This Desktop Support position provides expert level technical assistance in support and preparation of desktop supported applications and hardware.

This position requires extensive knowledge and experience with desktop technology including but not limited to, Windows desktop operation systems, desktop applications, Multi-Function Devices (print/fax/copier/scanner) and wireless devices such as Android phones, iPhones, and/or iPads.

This position receives escalated level support issues from an internal Service Desk.

The candidate shall have expert level experience in a Desktop Support position and be familiar with a variety of concepts, practices, and procedures relating to Desktop Support.

The Desktop Support person relies on extensive experience and judgement to plan and accomplish goals.

This candidate is expected to independently perform a variety of desktop related tasks and serve as a desktop expert on a day-to-day resolving end user issues.

May lead and direct the work of others.

A wide degree of creativity, self-direction, prioritization is expected.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Desktop SupportWindows desktop operating systemsDesktop applicationsMulti-Function DevicesWireless devicesAndroid phonesIPhonesIPadsTechnical assistance

Required

Must live in Wisconsin or be willing to relocate within 30 days of hire

Expert level technical assistance in support and preparation of desktop supported applications and hardware

Extensive knowledge and experience with desktop technology including but not limited to, Windows desktop operation systems, desktop applications, Multi-Function Devices (print/fax/copier/scanner) and wireless devices such as Android phones, iPhones, and/or iPads

Expert level experience in a Desktop Support position

Familiarity with a variety of concepts, practices, and procedures relating to Desktop Support

Ability to independently perform a variety of desktop support related tasks

Experience in desktop concepts, practices and procedures related to desktop support

Extensive knowledge with desktop technology