PNC · 7 hours ago
Detection & Investigation Analyst - Retail Bank Operations
United States
Full-time
Remote
Entry Level
1+ years exp
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Responsibilities
Participates in reviewing and investigating customer cases, reports, and work for potential and actual loss; minimizes fraud, AML and/or organizational risk. Responsible for early detection of suspicious activity, control and prevention of losses.
Under supervision, researches and analyzes bank activities and reports to detect and prevent possible fraudulent and illegal activities. Escalates issues as appropriate.
Uses defined research procedures to identify and resolve issues.
Follows standards and practices to mitigate fraud, AML and other risk exposure and loss.
Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate.
Qualification
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Required
1+ years of related experience
Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions
Ability to leverage information in creating customized customer solutions
Assessing and effectively managing all of the risks associated with their business objectives and activities
Adhere to and support PNC's Enterprise Risk Management Framework
Participates in reviewing and investigating customer cases, reports, and work for potential and actual loss
Minimizes fraud, AML and/or organizational risk
Responsible for early detection of suspicious activity, control and prevention of losses
Under supervision, researches and analyzes bank activities and reports to detect and prevent possible fraudulent and illegal activities
Escalates issues as appropriate
Uses defined research procedures to identify and resolve issues
Follows standards and practices to mitigate fraud, AML and other risk exposure and loss
Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate
Anti-money Laundering/Sanctions Policies and Procedures
Business Ethics
Business Process Improvement
Decision Making and Critical Thinking
Effective Communications
Fraud Detection and Prevention
Information Capture
Operational Risk
Problem Solving
Standard Operating Procedures
Preferred
Analytical Thinking
Customer Solutions
Decision Making
Operational Risks
Problem Resolution
Researching
Risk Mitigation Strategies
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
8 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level; and years of service
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
10,001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO· undefined
Leadership Team
William Demchak
CEO, President and Director
Keith Hayes
Senior Vice President , PNC Aviation Finance
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