174 applicants

Company

Instrument · 3 hours ago

Developer Community Manager (Freelance)

United States

Contract

Remote

Entry, Mid Level

$65/hr - $84/hr

2+ years exp

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AdvertisingCreative Agency

H1B Sponsor Likely

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Responsibilities

Maintain a consistent daily presence in the community, engaging with approximately 50 messages per day.

Respond to community queries within 24 hours.

Welcome and guide new members to ensure a positive onboarding experience.

Route technical questions to the appropriate channels for resolution.

Monitor and moderate discussions to maintain a respectful and productive environment.

Cross-post key announcements to keep members informed.

Monitor existing channels to ensure proper organization and functionality.

Implement basic spam defense measures to maintain channel integrity.

Maintain channel organization and ensure messages are routed correctly.

Update pinned resources as needed to keep information accessible and current.

Maintain and update FAQs and other community resources.

Document support trends to identify recurring issues and opportunities for improvement.

Track engagement metrics to measure community activity and growth.

Support basic community initiatives to enhance member engagement and satisfaction.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Community ManagementDiscord ModerationAR/VR/XR ConceptsDeveloper CommunitiesSnap Lens StudioCamera KitTechnical SupportDiscord Bot Management

Required

2+ years community management experience

Strong written communication skills

Basic technical understanding of AR/VR/XR concepts

Experience with Discord moderation

Ability to maintain consistent, on-brand voice

Strong problem-solving and prioritization skills

Experience managing online communities

Preferred

Experience with developer communities

Familiarity with Snap Lens Studio or Camera Kit

Understanding of AR development workflow

Experience with discord bot management or configuration

Background in technical support

Company

Instrument

Instrument is a marketing and advertising company offering web development and brand marketing services.

Founded in 2002

Portland, Oregon, USA

201-500 employees

https://instrument.com

H1B Sponsorship

Instrument has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (4)

2022 (4)

2021 (6)

2020 (1)