Abbott · 21 hours ago

DHS Regional Delivery Manager (Tampa, FL)

Tampa, FL

Full-time

Remote

Entry, Mid Level

$95K/yr - $190K/yr

2+ years exp

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Responsibilities

Become a trusted advisor to customers.

Prioritization and management of customer needs & conflicts, solutions leadership, effective team management and leadership with a continuous improvement mindset

Provide feature/ product enhancement input based on customer feedback.

Maintain and assume accountability for a culture of high customer service.

Execute project work plans with a focus on timely completion & risk mitigation.

Track and report on assigned project aspects on a regular basis.

Enforce team compliance with all procedures and systems of record.

Develop problem solving guidelines, checklists, or other materials to assist team in effectively and proactively addressing customer needs and problems.

Revise and keep up to date, all project documents, and systems of record. Participate in team and customer meetings effectively.

Lead the efficient cost management of your direct team in partnership with local controllers.

Lead, direct, evaluate, and develop team members to effectively meet business objectives.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Team managementTechnical leadershipDiagnostic laboratory workflowsLaboratory information systemsMS OfficeMS ProjectSmartsheet

Required

Bachelor’s or equivalent Global education

2 to 3 years of experience leading and managing software services and support teams for healthcare/ diagnostic laboratory systems or relevant leadership and technical experience

Preferred

Master’s degree preferred in Computer Science, Information Systems, Medical or Hospital Informatics or related disciplines

Benefits

Free medical coverage for employees via the Health Investment Plan (HIP) PPO

An excellent retirement savings plan with high employer contribution

Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.