Molina Healthcare · 1 day ago

Digital Channel Manager - Availity/Authorizations - Remote

United States

Full-time

Remote

Mid, Senior Level

$60K/yr - $130K/yr

5+ years exp

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Responsibilities

Define business vision and strategic plan for the channel owned.

Develop and maintain effective and trusting relationships with stakeholders such as Health Plan and Corporate partners, external vendors and Information Technology to understand their needs, strategies, priorities and key issues.

Build and maintain a strong understanding of channel features, functions and processes. Maintain documentation on channel functionality, interfaces and business rules such that they remain the channel SMEs and are able to transfer knowledge to others when needed.

Work as a liaison between the business and IT to deliver key business value through IT solutions.

Responsible for approving all changes (enhancements and projects) that impact their channel, involved in project scope, requirements reviews, demos and UAT so as to maintain an understanding of project work impacting channels. If project deliveries are not up to quality levels or not within the vision of the channel they have the authority to "No Go" any project changes.

Assist in the trouble shooting and investigation of production issues or defects within the channel owned.

Document, manage and maintains Policies and Procedures, standards and guidelines in relation to best practices, service levels, compliance and regulatory needs for channel.

Actively participate in the new business RFP process, ensuring that channel vision and RFP commitments align.

As project work varies from time to time may also perform the role of Project Product Owner (PO), particularly for work which is focused on their channel.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Health Insurance experienceCustomer facing web product ownershipDefining strategic visionAgile Product Owner experienceJIRAHealthcare business process knowledgeSystems maintenance experienceGraduate DegreeAgile Production Owner CertificationSoft skills