Vonage · 5 days ago
Digital Content Designer
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Communications InfrastructureDeveloper APIs
Insider Connection @Vonage
Responsibilities
Design and develop engaging digital content across multiple platforms, using tools like Rise 360 and adhering to SCORM standards, to support Sales and Customer Care initiatives.
Collaborate closely with stakeholders in Sales, Customer Care, Marketing, and other functional areas to identify training needs and deliver business and product-focused learning solutions.
Manage large-scale training projects from inception to delivery, ensuring they meet strategic objectives and enhance sales capabilities.
Facilitate training as an instructor, designer, and internal consultant, providing top-notch training and support across the organization.
Develop recommendations for changes and improvements to training processes to ensure alignment with company objectives and philosophy.
Evaluate the effectiveness of training programs, gathering data to recommend enhancements that optimize learning outcomes.
Represent Sales Training to other internal departments, partners, customers, and third-party service providers.
Provide informal support and guidance to less experienced team members.
Qualification
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Required
Bachelor’s degree in Digital Media, Graphic Design, Educational Technology, or related field.
3+ years of experience in digital content creation within a technology or educational setting.
Proficient with SCORM standards and e-learning authoring tools like Rise 360.
Strong graphic design skills, including proficiency in Adobe Creative Suite, Camtasia, Audacity, etc.
Significant experience with Learning Management Systems (LMS), including configuration and problem-solving.
Solid understanding of learning sciences, design principles, and the ADDIE model.
Excellent written and verbal communication skills.
Strong organizational and project and time management skills.
Preferred
Experience in the UC/CC industry
Knowledge of AI applications in learning
Experience in video production and editing
Benefits
Employee Resource Groups
Company
Vonage
Vonage is a provider of cloud-based communications to businesses and consumers.
Funding
Current Stage
Public CompanyTotal Funding
$597MKey Investors
Bain Capital VenturesNew Enterprise Associates
2021-11-22Acquired· by Ericsson ($6.2B)
2014-08-13Post Ipo Debt· $225M
2006-05-24IPO· nasdaq:VG
Leadership Team
Recent News
2024-06-04
2024-06-04
2024-06-04
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