Mastech Digital ยท 10 hours ago
Digital Employee Experience (DEX) Specialist
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Responsibilities
Utilize Nexthink to monitor and analyze digital employee experience metrics.
Develop and execute NQL queries to gather and interpret data.
Create and manage dashboards to visualize key performance indicators.
Implement and manage remote actions to resolve issues proactively.
Set up and manage alerts and diagnostics to identify and address potential problems.
Develop and optimize queries and database logic for efficient data handling.
Integrate Nexthink with other tools (e.g., Splunk) to enhance data analysis and reporting.
Write and execute Splunk queries for comprehensive data insights.
Utilize Nexthink APIs and connectors for seamless integrations.
Develop and maintain PowerShell scripts for automation and advanced tasks.
Understand and apply the Nexthink data model for accurate data representation.
Manage PC infrastructure, including Active Directory and network components.
Work with Azure Apps to support cloud-based solutions.
Collaborate with ServiceNow for incident and service management.
Expertise in troubleshooting.
Qualification
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Required
Proven experience with Nexthink.
Strong skills in NQL queries, dashboards, remote actions, alerts, and diagnostics.
Proficiency in queries and database logic.
Experience with Nexthink integrations, particularly with Splunk.
Ability to write and execute Splunk queries.
Knowledge of Nexthink APIs and connectors.
Intermediate to advanced PowerShell scripting skills.
Understanding of the Nexthink data model.
Intermediate knowledge of PC infrastructure (AD, network, etc.).
Experience with Azure Apps and ServiceNow.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team environment.
Company
Mastech Digital
Mastech Digital provides IT associates in digital and mainstream technologies, Digital Transformation Services around Salesforce.com and SAP
Funding
Current Stage
Public CompanyTotal Funding
unknown2008-09-26IPO
Leadership Team
Ashok Trivedi
Co-Founder & Co-Chairman
Recent News
Pittsburgh Business Times
2024-12-16
2024-04-07
Company data provided by crunchbase