Welcoming America · 1 day ago

Digital Engagement & Special Projects Manager

United States

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Strategy Development: Design and execute digital engagement strategies to expand Welcoming America’s presence across social media, websites, and email platforms.

Email Marketing: Lead email marketing efforts, including newsletters, drip campaigns, and announcements, while managing subscriber lists, audience segmentation, and language accessibility.

Social Media Management: Create engaging, visually appealing content (3–5 posts per platform per week) to drive interaction and amplify the mission.

Performance Analysis: Track, analyze, and report on digital metrics to refine strategies and maximize online impact.

Asset Management: Organize digital assets (photos, videos, graphics) and ensure brand consistency.

Content Collaboration: Partner with the Content Manager to deliver impactful messages through the best channels for target audiences.

Lead Digital Engagement for Campaigns: Manage digital strategies for flagship initiatives like Welcoming Week, Welcoming Interactive, Immigrant Heritage Month, and World Refugee Day.

Partner Collaboration: Serve as a digital engagement liaison with national and global partners, providing alignment, guidance, and resources.

Cross-Functional Teamwork: Collaborate with internal teams—including Development, Programs, and Strategic Partnerships—to align digital strategies with organizational goals.

Performance Monitoring: Evaluate campaign metrics, identify opportunities for improvement, and adjust strategies to enhance digital impact

Innovation and Trends: Stay updated on trends in digital engagement and project management to optimize strategies.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Digital Media ExpertiseSocial Media ManagementEmail MarketingProject ManagementInquisitiveFlexibleCollaborative ApproachGrowth-Oriented

Required

Commitment to advancing diversity, equity, inclusion, and belonging.

At least 3 years of experience in communications, emphasizing social media and digital engagement.

Proven ability to manage multiple projects, meet deadlines, and adapt to shifting priorities.

Hands-on experience with social media management tools, website CMS, and email marketing platforms.

Strong writing and verbal communication skills to create compelling messages for diverse audiences.

A forward-thinking mindset with the ability to innovate and deliver impactful digital campaigns.

Team-oriented with strong interpersonal skills for cross-department collaboration.

Preferred

Knowledge of immigrant inclusion is preferred but not required.

Nonprofit or government experience is a plus.

Candidates who have attributes such as proactive and organized, collaborative spirit, resourceful and inquisitive, growth-oriented, and flexible and adaptable are desired.