88 applicants

Company

University of Michigan · 20 hours ago

Digital Experience Designer (REMOTE)

Ann Arbor, MI

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Drive impactful UI design projects and uphold high standards of design quality across the organization.

Develop journey maps to enhance the end-to-end customer experience.

Partner with service owners, change management leads, and developers to design engaging interfaces for web and mobile platforms.

Conduct customer research and usability testing initiatives, with a strong focus on accessibility.

Transform user feedback into actionable insights to inform product development.

Design and conduct feedback sessions, usability tests, and synthesize findings for stakeholders.

Oversee complex digital design projects, ensuring visually engaging and effective designs.

Create user stories, wireframes, and prototypes to illustrate workflows and user experiences.

Mentor team members and ensure alignment with brand standards.

Collect, analyze, and interpret U/X research data, web analytics, and performance metrics.

Use data insights to drive optimization strategies and set key success metrics.

Demonstrate expertise in key software and tools, influencing technology choices for UI development.

Lead adoption of new tools to enhance design and U/X capabilities.

Independently assess and make decisions on complex tasks.

Actively mentor and support colleagues, fostering a culture of collaboration and knowledge-sharing.

Stay current on emerging U/X trends, tools, and technologies.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

U/X researchAccessibilityService designUsability testingCustomer researchDigital designWeb design principlesSEOMetadataDigital traffic optimizationData interpretationWireframesPrototypesMentoringProject management

Required

Bachelor's degree or equivalent combination of education and experience

3-4 years' experience

Preferred

Excellent communication and interpersonal skills, with the ability to manage stakeholders effectively.

Expertise in U/X methodologies and tools, supported by a degree or industry certification.

Strong ability to work independently and collaboratively in a primarily remote team.

Ability to come on site quarterly to conduct workplace user interviews and research.

Proficiency in web design principles and accessibility best practices.

Knowledge of SEO, metadata, and digital traffic optimization.

Self-motivated, adaptable, organized, and able to manage multiple projects.

Proven ability to meet deadlines in a fast-paced environment.

Benefits

Comprehensive training and career development opportunities

Generous retirement savings plans

Ample paid time off

Wealth of family care support

Company

University of Michigan

Glassdoor

4.3

The University of Michigan is a public research university that offers undergraduate, graduate, and professional degree programs.

Founded in 1817

Ann Arbor, Michigan, USA

10001+ employees

https://www.umich.edu

H1B Sponsorship

University of Michigan has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (440)

2022 (552)

2021 (503)

2020 (458)