Dynatrace · 20 hours ago
Digital Experience Monitoring - Solutions Engineering Director (Remote, East Coast)
New York, NY
Full-time
Remote
Director/Executive
$176K/yr - $220K/yr
5+ years exp
Maximize your interview chancesBusiness Process Automation (BPA)Developer Tools
Insider Connection @Dynatrace
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Build and lead a team of Solution Engineers who serve as our core product introduction, evaluation and education experts
Coordinate cross functional dotted line resources to achieve your team goals
Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business
Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts
As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs
Present Dynatrace’s vision to our customers C-suite executives
Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle
Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths
Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs
Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities
Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market
Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach)
Collaborate and maintain a close working relationship with product, engineering, sales, marketing, partners and service
Play an active role in sourcing and screening potential candidates and managing the entire interview process
Act as a player/coach working with your team on and delivering compelling presentations to customers and prospect
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Bachelor’s degree in Computer Science or equivalent education or experience required.
3+ years of experience within the digital experience monitoring space with tools such as AppDynamics, DataDog, New Relic, Catchpoint, GlassBox, Quantum Metric, Full Story, and Blue Triangle
3+ years of leadership experience in similar capacity
An excellent team player, with the ability to work across all disciplines
Excellent communication and presentation skills, with the ability to communicate technical value into business value
Extensive knowledge and experience working with Enterprise companies
Previous 5+ years of experience with digital experience monitoring and business analytics technologies and techniques
Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process
Ability to manage a number of projects simultaneously, work with a number of different salespeople and support other SEs
Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable
Must be able to travel up to 30% of the time
Preferred
Experience with instrumenting, configuring, and customizing real user monitoring agents for both web and mobile apps
Experience with leveraging query languages or business intelligence tools to extract performance and business answers from real user monitoring data
Advanced Experience with web technologies such as JavaScript, Angular, React, HTML, and CSS
Experience with session-replay tools
Experience with mobile frameworks such as Cordova, Flutter, React Native, Xamarin, and .NET Maui
Experience with tag management technologies such as Google Tag Manager and Adobe Experience Manager/Cloud.
Knowledge with cloud platforms, including AWS, Azure or GCP
Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
Benefits
Unlimited personal time off
Employee stock purchase plan
Medical/dental benefits
Company matching 401(k) plan for retirement
Competitive compensation
Company-sponsored premium benefits
Vacation/holidays
Company
Dynatrace
Dynatrace delivers answers and intelligent automation from data.
1,001-5,000 employees
H1B Sponsorship
Dynatrace has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (10)
2022 (23)
2021 (26)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
$21.9MKey Investors
Bain Capital Ventures
2023-03-23Post Ipo Equity· Undisclosed
2019-07-31IPO· nyse:DT
2011-07-06Acquired· by Compuware ($256M)
Leadership Team
Rick McConnell
CEO
Bernd Greifeneder
CTO and Founder
Recent News
2024-11-07
2024-11-01
Company data provided by crunchbase
