KeyBank · 22 hours ago
Digital Product Owner
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Responsibilities
Direct efforts of a cross functional agile team (“squad”) throughout the product development lifecycle to build and deliver enhancements to KeyBank’s online and mobile capabilities.
Define and communicate the product vision, strategy, and roadmap in alignment with business goals.
Create and maintain a detailed product backlog, ensuring it is well-organized and reflects the needs of the business and users.
Lead agile ceremonies such as Product Increment (PI) Planning and Sprint Planning to ensure efficient and effective product development.
Translate business goals into digital product concepts and tactical user stories.
Launch product enhancements to market and ensure effective change management practices.
Monitor and analyze product performance metrics, user feedback, and market trends to inform decision-making and drive continuous improvement.
Develop strong business/ financial knowledge and understand clients’ needs, demonstrate a strong understanding of technology to collaborate with our technology partners to build or integrate scalable and extensible capabilities.
Work closely with stakeholders to advise them on how to develop and sustain a business advantage in their space via KeyBank’s digital channels.
Maintain and manage multiple and/or changing priorities quickly with flexibility, initiative, innovation and a team focus to drive success.
Make sound data-driven judgments drawing from both analytical data sources and qualitative data sources.
Use problem-solving skills that help identify, isolate and resolve problems and issues in a timely fashion to negate or minimize customer pain points.
Qualification
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Required
Bachelor’s degree in business, marketing, information systems management or equivalent experience.
3+ years in digital business and/or product development.
Strong analytical mindset, data driven decisioning and insights.
Thought leader and familiar with industry competitive analysis.
Combination of business depth and technical savvy.
Experience working in a collaborative, Agile, and data-driven environment.
Digital native with a strong understanding of the digital landscape, technologies, disrupters, and best practices.
Preferred
Experience creating digital products and services that serve the commercial client segment.
Working knowledge and appreciation for user-centered design and digital user experience.
Demonstrated ability to leverage user-generated data to create intelligent customer experiences.
Proven ability to think critically and identify new ways to create positive client centric experiences.
Possess a strong mix of quantitative, qualitative, and problem-solving skills.
Ability to think strategically coupled with the ability to drive to execution.
Experience with storytelling + curating presentations.
Ability to build relationships and influence broadly.
Company
KeyBank
At KeyBank we’ve made a promise to our clients that they will always have a champion in us.
Funding
Current Stage
Late StageLeadership Team
Recent News
2023-08-28
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