Clear Digital ยท 3 days ago
Digital Project Manager, Mid
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Responsibilities
Manage the effective execution of each project for all assigned accounts
Work with team leads (Director of Client Services, Creative Director, Director of Technology, Director of Strategy) to determine budgets, expenses, deliverables, resources and timing for project
Continually protect the best interests of the agency, including staff/contractor allocation, budgets and expenses
Develop project plans, strategies, detailed timelines with dependencies and milestones, resource forecasts, and status reports for internal and external stakeholders
Works with client to implement approval processes and timing needs, to incorporate in detailed project plan
Manage project profitability and burn rates.
Prepare and write estimates, statements of work, proposals, purchase orders, project roadmaps, and reports
Ensure all the project administration related tasks (open job code, forecast resources, set-up project folder, open POs, signed SOWs, etc.) are in order before starting the project.
Facilitate meetings and working sessions with client and internal team
Help drive new business opportunities with owned accounts and participate in pitches, when asked
Solve problems and initiate collaboration among agency staff and vendors; anticipate, identify and actively resolve issues
Convey feedback from clients to internal teams for possible process changes/improvements
Proactive and positive attitude, always willing to partner with client and team members to solve problems
Serve as the main point of contact on your accounts for all project-related items, both internal and external
Oversee quality of project delivery and ongoing performance against client objectives, to ensure client satisfaction is fully met
Participate in daily, weekly and monthly internal project status meetings.
Ensure project billing is reconciled accurately and in a timely fashion
Monitor new and emerging technologies and digital best practices and evaluate their relevance to our business
Qualification
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Required
Bachelor's degree (e.g. Marketing, Advertising, Business, Communications, Graphic Design or other related degrees)
2-3 years experience in agency project management or producer role, with digital and traditional deliverables
Proven ability to effectively lead and manage and multiple projects simultaneously; including multi-disciplinary team, budgets and schedule information
Excellence in client interface and customer service
Good knowledge of content management systems such as Drupal and WordPress
Knowledge of agile and waterfall project management methodologies
Experience working with both creative and technology teams
Exceptional communication skills - you will often be speaking with both technical and non-technical stakeholders
Confident and experienced in speaking to clients in person and on the phone
Strong organizational skills and attention to detail.
Ability to manage multiple projects concurrently while maintaining command of deliverables, timelines and next steps
We are a Mac shop so knowledge of the OS should be second nature
Some travel may be required
Basic knowledge of Adobe Photoshop, Illustrator and InDesign required, and managing these files from an organizational standpoint
Creative, passionate, and easy-going spirit
Looking for an upbeat person that can be a team leader, but also a great team member. Sense of humor a big plus
Experience with project management and collaboration tools like Basecamp, Smartsheets, 10,000ft, Google Docs, etc
Preferred
Interests in digital, art and design community welcome.
Benefits
50% of Medical, dental, and vision coverage from an industry-leading provider
401k matching opportunities
Annual health spending account
Competitive PTO and company holidays
$50,000 term life insurance coverage
Annual education allowance
Company provided daily lunch for on-site employees