NEOGOV · 23 hours ago

Digital Service Expert (Design) - Remote From Anywhere In CO

Statewide, CO

Full-time

Remote

Mid, Senior Level

$130K/yr - $130K/yr

5+ years exp

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GovTechHuman Resources

No H1B

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Responsibilities

Lead co-design activities across multiple state initiatives, including user research, design workshops, journey mapping, and prototyping solutions directly with communities

Establish sustainable processes for meaningful community participation in government technology initiatives

Partner with product managers, engineers, and agency stakeholders to ensure user needs drive technology decisions

Create compelling design artifacts that drive alignment and translate community insights into actionable recommendations

Build design capacity within state government through mentoring, knowledge sharing, and helping partners understand the value of user-centered design

Develop best practices, training materials, and success metrics for co-design activities

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Product ManagementUser Experience DesignSoftware DevelopmentUser Research MethodsHuman-Centered DesignDesign Artifacts CreationFacilitating WorkshopsAgile Development PracticesStakeholder ManagementTechnology PolicyCivic TechnologyMentoring

Required

At least 5 years of experience delivering product management, user experience design, software development, or related concepts in complex environments.

Documented proficiency in working collaboratively with teams across the software development life cycle.