Be an early applicantLess than 25 applicants

Company

Carrier · 22 hours ago

Digital Systems Administrator, Remote

Georgia, United States

Full-time

Remote

Entry, Mid Level

2+ years exp

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EnergyHeating Ventilation and Air Conditioning (HVAC)

H1B Sponsor Likely

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Responsibilities

Contribute to system user satisfaction by promptly responding to emails, phone calls and other inquiries from sales team, dealers, and other system stakeholders.

All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups for various platforms.

User support tickets and issue resolution.

Identify and gather requirements from users and stakeholders.

Salesforce configuration changes, including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports.

Monitor user adoption.

User training and creating training materials.

Data and system validation to ensure seamless enhancement releases.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SalesforceSalesforce Administrator CertificationUser ManagementEdwardsPowerBIMicrosoft ApplicationsData ValidationRequirements GatheringTechnical SupportSales SupportTransportation Industry KnowledgeRelationship BuildingCollaborative Skills

Required

High school diploma or GED.

6 months of Salesforce experience.

2+ years of experience with inside sales, sales support, technical support, training, or a sales analyst role.

Preferred

Bachelor’s degree.

Certified Salesforce Administrator.

User experience with JD Edwards, PowerBI and other Microsoft Applications.

Excellent time management, analytical, detail-oriented, and communication skills.

Some knowledge of the transportation industry.

Ability to communicate and resolve problems effectively.

A proactive attitude to platform enhancements.

A desire to implement best practice digital solutions.

Excellent relationship-building skills and ability to collaborate with stakeholders at all levels.

Gathering requirements and proposing technical solutions.

Experience implementing Salesforce configuration changes to include the following: Flow, fields, page layouts, record types, custom settings, dashboards and reports.

Company

Carrier

Glassdoor

3.7

Carrier is the provider of intelligent climate and energy solutions.

Founded in 1902

Palm Beach Gardens, Florida, USA

10,001+ employees

https://www.corporate.carrier.com

H1B Sponsorship

Carrier has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)

2022 (7)

2021 (9)

2020 (7)