ATI Physical Therapy · 1 day ago
Dir Enterprise Systems
United States
Full-time
Remote
Director/Executive
10+ years exp
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Responsibilities
Lead, manage, and support a team of 4-6 members fostering a collaborative and high performance work environment
Oversee production application/infrastructure monitoring efforts to improve operational stability and performance
Own the monitoring of critical daily alerts and determine needs and process to remediate and optimize
Provide weekly/monthly/quarterly updates of application health and performance for IT and executive review
Collaborate with other technical leads across ATI to develop proactive monitoring standards and best practices
Lead the coordination of incident responses leveraging proactive monitoring and reactive alerting to address issues swiftly
Manage and resolve Level 3 types of application, operational, and infrastructure incidents
Act as a key leader in incident resolution, developing and implementing plans to prevent future occurrences
Drive efforts to improve application/infrastructure performance based on metrics from Application Performance Monitoring (APM), Infrastructure monitoring and other tools
Develop and execute strategies to deliver ongoing improvements, proactive enhancements, and elimination of technical debt
Qualification
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Required
10+ years of IT experience working in a technical leadership role
10+ years of experience developing / supporting technical monitoring and Site Remediation Engineering (application & infrastructure)
10+ years of experience supporting incident management and complex IT incident problem solving
10+ years in a high demand, dynamic 24x7 application environment
Demonstrated experience in leading large, highly visible projects that impact an entire organization
Demonstrated experience working with technical solutions, L3 incident management, and incident methodology
Experience working with all levels of an organization as a technical leader
Experience building out architectural standards for an organization
Preferred
Bachelor’s Degree in business, computer science, engineering, or related field.
High School diploma acceptable with +12 years additional related experience
Experience in healthcare technology
Experience with monitoring tools (Datadog, PRTG, etc.)
Experience with incident management and tools (ServiceNow, PagerDuty, etc.)
Experience in cloud environments (Azure, AWS, etc.)
Experience with APM tools (Application Insights, New Relic, etc.)
Company
ATI Physical Therapy
With over 25 years’ experience and approximately 900 locations nationwide, ATI Physical Therapy prides itself on being at the forefront of patient care and customer service for the physical therapy industry.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Wendy Schuman
EA - CEO & CFO
Joseph Jordan
Chief Financial Officer
Recent News
2024-05-05
2024-05-05
ptproductsonline.com
2024-05-05
Company data provided by crunchbase
