Patra Corporation · 9 hours ago
Direct Sales Insurance Specialist - Property & Casualty
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Responsibilities
Inform, educate, and make suggestions to customer / prospects about policy coverages, changes, exclusions, and insurance coverage needs
Deliver strong customer service by responding swiftly and managing inquiries, concerns and requests from incoming phone calls, emails, faxes, and mail from account managers / customers / prospects
Adapt to various insurance carrier rating websites
Solve problems quickly and effectively and implement solutions to meet the needs of customer / prospect
Forge relationships with customer / prospects and insurance carriers
Proactively research and have detailed knowledge of current market conditions
Maintain knowledge and understanding of technology-based tools and solutions in support of personal lines business
Use analytical and critical thinking in work processes and communication skills
Maintain a paperless workflow
Maintain knowledge of various states insurance guidelines
Understand customer challenges and partner to find solutions
Identify and communicate to team leads any areas where efficiencies can be improved as well as various other elements of the department such as increasing revenue
Other duties as assigned
Qualification
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Required
High School Diploma or Equivalent
1 to 3+ years of Personal Lines Experience
Active Property & Casualty Insurance License
Working Hours are 12PM - 9 PM Eastern Standard Time Zone, Monday-Friday, and 1 Saturday from 9AM - 6PM Eastern Standard Time Zone per month.
Work from home remotely in United States only
Minimum internet speed of 6 mbps download and 3 mbps upload; Wired Ethernet cable connection from home router to computer; No Satellite
Firm working knowledge of personal lines coverages and services
Experienced user of Agency Management Systems and Electronic Document Management
Be self-starter, creative, and problem solver
Must be detailed oriented and well organized
Superior organizational skills and time management
Excellent verbal and written communication skills
Performs 20-40 incoming calls per day focusing on fulfilling sales
Accurate data entry and excellent typing skills
Excellent customer service skills
Must have excellent computer / internet skills as well as proficiency in using carrier websites and in Microsoft Outlook, Excel, and Word as well as Adobe
Preferred
Experience using a Rater System
Company
Patra Corporation
Technology-enabled insurance outsourcing partner to retail agencies, MGAs, wholesalers, and carriers.
Funding
Current Stage
Late StageTotal Funding
$146MKey Investors
FTV Capital
2022-09-13Private Equity· $146M
Recent News
2024-05-24
2024-05-24
Company data provided by crunchbase