Neocol ยท 12 hours ago
Director, Business Analysts (US/Canada - Remote)
Chicago, IL
Full-time
Remote
Director/Executive
10+ years exp
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Responsibilities
Manage and lead a team of Business Analysts providing Salesforce Quote-to-Cash Advisory and implementation services.
Drive growth within the practice by providing business leadership on multiple engagements.
Help refine the vision for the practice as it relates to methodology and skill development.
Review and analyze business processes, services and information needs with a view to implementing change management initiatives to improve the user experience and increase productivity.
Oversee the Salesforce Functional project team, being adaptable and embracing change.
Support the team and platform with a competent functional understanding.
Act as a Quote-to-Cash functional expert with Salesforce CPQ or Revenue Cloud experience.
Lead Discovery and requirements refinement workshops and sessions to uncover customers' business, functional, and technological requirements.
Synthesize requirements to create clear and comprehensive user stories and solution design documentation.
Perform fit-gap analysis between Salesforce functionality and client requirements.
Produce functional and system design documentation.
Create test scenarios for applications and enhancements, ensuring functional requirements are met.
Facilitate testing of new Salesforce functionality rollouts.
Develop complex reports and dashboards to support the delivery of business key metrics.
Identify and develop super user knowledge and capabilities across the business.
Extensive experience in process mapping and specification documentation.
Facilitate workshops and discussion sessions.
Experience in developing, implementing and maintaining system processes and procedures.
Create business cases for technology-related solutions.
Excellent communication and interpersonal skills.
High level problem solving and analytical skills.
Active listener with the ability to think strategically, solve problems and negotiate.
Strong ability to engage and influence stakeholders, at all levels across the business.
Build and maintain effective working relationships with stakeholders.
Superior organization skills including outstanding accuracy and attention to detail.
Excellent time management skills and ability to prioritize tasks, use initiative and be self-directed to meet deadlines.
Coach and mentor team members, helping them grow professionally and achieve their goals.
Provide regular and actionable feedback during 1:1s and quarterly check-ins to support continuous improvement.
Qualification
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Required
Minimum of one Salesforce certification. Salesforce Certified Administrator (ADM201) preferred
10+ years of experience with Salesforce setup and configuration
10+ years business analyst or equivalent experience
5+ years of experience working for a Salesforce Partner or equivalent
Experience with a minimum of 5 end-to-end implementations (from driving requirement workshops, handholding development teams, supporting testing and cutover to production)
Preferred
Preferred knowledge of the full SDLC
Proficient MS Excel, Word, PowerPoint and Visio user
Experience in working with CPQ, Sales Cloud, Service Cloud, and/or Experience Cloud preferred
Benefits
Employer match 401(k) plan
Medical, vision & dental benefit offerings
Adoption Assistance Program
Flexible PTO
Company
Neocol
Neocol is a leading content management system architect and integrator of process-centric document solutions.
51-200 employees
H1B Sponsorship
Neocol has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (3)
2022 (4)
2021 (2)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Salesforce Ventures
2023-03-06Series Unknown
Leadership Team
Ryan Lott
CEO & Founder
Jeff Murnan
Chief Operating Officer
Recent News
startuparound.com
2023-03-10
Company data provided by crunchbase
