hims & hers · 18 hours ago

Director, Business Operations

United States

Full-time

Remote

Director/Executive

$180K/yr - $200K/yr

12+ years exp

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Responsibilities

Own complex problems: Build out and creatively scale the business operations team, leading day-to-day oversight and execution on both existing processes and driving initiatives to improve compliance, increase efficiencies, and deliver a seamless experience to customers.

Collaborate closely with Medical Affairs, Legal, Product, Marketing, and Analytics to ensure that we continue developing innovative care models that deliver the highest quality clinical, patient-friendly care.

Challenge status quo: Initiate and debate key strategic topics and opportunities from your team’s work, and drive bold high-impact decisions.

Build for scale: identify, codify, and implement data-driven decision-making across each part of your team. Set clear goals for a growing team.

Lead the organization by proactively identifying growth & optimization opportunities; collaborating cross functionally to structure, measure, execute, and scale; and driving adoption and knowledge at all levels of the organization.

Build and lead a high performing, diverse, responsive team and maintain a culture of excellence, growth, and fun.

Qualification

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Management consultingGrowth startup experienceCross-functional team managementStrategic analytical skillsLeadership capabilitiesCollaboration skillsConsumer tech experienceDigital health experienceRemote team management

Required

12+ years of combined management consulting and growth startup experience, preferably in a GM or P&L management role at a high-growth DTC company or consumer marketplace

5+ years of experience hiring, managing, and developing high performing cross-functional teams

Success in a highly strategic, analytical, and operations role within a rapidly growing company: balancing quantitative and qualitative inputs for rapid, accurate decision-making

Results and growth oriented: Strong track record of ownership, of both setting clear goals and delivering on results

Strong leadership capabilities and ability to initiate and maintain cross-functional relationships

Prefer to thrive and adapt in a fast-paced, high-growth and rapidly changing environment

Ability to work in a highly collaborative environment, multi-task and participate in team-based planning processes.

A desire and track record of doing all of the above in a fully remote environment – ownership, accountability, humility, and humor a must.

Superb written and verbal communication skills; experience presenting to senior, cross-functional, technical and non-technical stakeholders in easily understood formats