Conduent · 1 day ago
Director, Business Product Management – Human Capital Solutions
United States
Full-time
Remote
Director/Executive
$160K/yr - $200K/yr
7+ years exp
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Responsibilities
Supporting strategic vision and refinement and delivery of roadmap for multiple product offerings.
Clearly articulating the business value of new products and defining products' target market.
Coordinating improvements in the life cycle of products, including concept, specification, launch, adoption, and performance.
Supporting customer research and engagement for gathering feedback and determining product requirements.
Partnering with the Technology team to determine the technical strategy, architectural vision, and feasibility of the product design concept.
Working closely with product marketing to implement innovative strategies that drive revenue growth and market penetration for new and existing products.
Supporting and coordinating a prioritized roadmap of transformational initiatives from concept to design, prototype, testing, production launch, promotion, support, and product management.
Championing a compelling vision and roadmap based on market analysis, user insights, and business strategy.
Identifying and prioritizing use cases that deliver significant value and innovation for the Conduent Human Capital Solutions suite.
Gathering feedback from users, customers, and internal stakeholders to iterate on product solutions and drive continuous improvement.
Collaborating across functional teams to develop analytics, AI/automation, and efficiency enhancement strategies and technical solutions. Launching pilots, measuring results, and adapting accordingly.
Guiding the development and iteration of AI tools to continuously enhance product capabilities and user experience.
Coordinating with technology teams and partner firms to ensure timely delivery of transformational features and improvements.
Engaging in a consultative and advisory role with client partners to identify innovative solutions to key client and business pain points.
Anticipating internal and external business challenges and/or regulatory issues; recommending process, product, or service improvements.
Impacting the direction and resource allocation for programs, projects, or services; working within general functional policies and industry guidelines.
Leading projects with notable risk and complexity; developing the strategy for project execution.
Solving unique and complex problems with broad impact on the business; requiring conceptual and innovative thinking to develop solutions.
Communicating complex ideas, anticipating potential objections, and persuading others, often at senior levels, to adopt a different point of view.
Qualification
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Required
Bachelor’s degree in Business, Technology, or a related field, or equivalent experience.
7+ years of product development and management experience, preferably with 3+ years in AI-driven products and data analytics.
5+ years of consulting or strategic planning experience.
Strong understanding of artificial intelligence, machine learning, and data analytics principles.
Proven track record of deploying and maintaining product innovations in commercial applications.
Ability to engage in technical discussions with internal and external partners to integrate new tools with call center applications (e.g., case management, knowledge ware) and administration applications (e.g., digital platforms, recordkeeping, and transaction processing systems) to deliver key efficiency and service experience improvements.
Proven track record of successfully launching and iterating on products in a fast-paced environment, with a focus on innovation and customer value.
Experience in building solutions with third-party partners.
Excellent verbal and written communication skills to articulate technical concepts effectively to diverse audiences, both technical and non-technical.
Preferred
MBA or an advanced degree in a related field.
Experience working with large Benefits Administration firms and serving Fortune 500 clients.
Familiarity with enrollment, payroll, and other benefits technology platforms.
Experience managing complex vendor relationships and product partnerships.
Experience implementing Artificial Intelligence and Machine Learning solutions.
Familiarity with cloud platforms (e.g., AWS, Azure) and AI/ML tools and frameworks (e.g., Perplexity, ChatGPT, Gemini, CoPilot).
Experience integrating AI and analytics to garner better insights into customer service and operations, driving process improvements, cost reduction, and client satisfaction.
Benefits
Health and Welfare Benefits: Tailored to fit your and your family's needs, effective from day one.
Retirement Savings: Supportive plans to help you secure your financial future.
Employee Discounts: Access a broad array of discounts on merchandise, services, travel, and more.
Career Growth Opportunities: A variety of opportunities to advance your career within a global company.
Paid Training: Earn while you learn with access to award-winning learning platforms.
Paid Time Off: Attractive packages designed to help you enjoy your life outside of work.
Great Work Environment: Join an award-winning culture recognized for diversity and inclusion efforts.
Company
Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum — creating exceptional outcomes for its clients and the millions of people who count on them.
10,001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2014-05-07Acquired· undefined
2009-01-01Series Unknown· undefined
Leadership Team
Cliff Skelton
Chief Executive Officer
Rahul Gupta
CTO - Chief Technology Officer
Recent News
2023-05-16
2023-04-30
Company data provided by crunchbase
