Be an early applicantLess than 25 applicants

Company

Zscaler · 6 hours ago

Director, Customer Success - South

Raleigh, NC

Full-time

Remote

Director/Executive

$165K/yr - $236K/yr

10+ years exp

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Cloud SecurityCyber Security

H1B Sponsor Likely

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Responsibilities

Provide input to the organizations strategic programs and lead these with the team

Establish operational goals and work plans and delegate assignments to team members

Guide behavior, motivate, and above all, support the existing CSM and TAM team – coach, mentor, and contribute to customer pursuits

Develop the team through trainings and certifications

Collaborate with our teams in Support, Engineering, Ops, and sales

Increase adoption and deployment strategies to meet customer requirements

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer Success ManagementTechnical Account ManagementCloud Services ArchitecturesWeb-based SecurityInfrastructure SolutionsConsultative Role ExperiencePeople Management ExperienceVendor Certification

Required

Bachelor's degree in Engineering, Business, IT or equivalent experience

10+ years experience in a consultative customer-facing role, (e.g. sales engineering, customer success, technical account management, or professional services)

5+ years direct people management experience with demonstrated effective leadership in terms of improving process, costs, and resources

5+ years of fundamental knowledge of two or more of the following technologies: Cloud Services Architectures & Solutions, Web-based Security, Networking, & Infrastructure Solutions

Preferred

Experience hiring and building technical teams of up to 15 members

Vendor certification CISSP, CCIE, CCNP, JNCIE, and MCSE

Benefits

Various health plans

Time off plans for vacation and sick time

Parental leave options

Retirement options

Education reimbursement

In-office perks, and more!

Company

Zscaler

Glassdoor

4.0

Zscaler is a global cloud-based information security company that enables secure digital transformation for mobile and cloud.

Founded in 2008

San Jose, California, USA

5001-10000 employees

https://www.zscaler.com

H1B Sponsorship

Zscaler has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (77)

2022 (137)

2021 (111)

2020 (63)