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Company

Shift Paradigm · 6 hours ago

Director, Data Strategy

Austin, TX

Full-time

Remote

Director/Executive

10+ years exp

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AdvertisingDigital Marketing

No H1B

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Responsibilities

Assess, design and build world class data strategy and infrastructure solutions for enterprise sales and marketing clients as an individual contributor and strategic delivery lead

Collaborate cross-functionally with other strategy peers and leaders to develop holistic client solutions that grow SH/FT

Lead, enable and cultivate a world class SH/FT Client Data Infrastructure and Strategy Team that meaningfully contributes to SH/FTs growth and success

Define quality standards and ensure your team only delivers the highest quality to internal and external customers

Ensure on-time on-budget delivery of customer deliverables

Collaborate with Growth Executives and the Customer Success team drive new business and grow existing business

Define the SH/FT customer data strategy and drive thought leadership internally and externally

Work cross functionally to continuously improve delivery efficiency and quality

Produce a positive client experience and project outcome satisfaction as measured by customer NPS score of 85 or higher

Aim to achieve team members full utilization targets defined by role and collectively from a departmental perspective at 70-75%

Ensure all team members timesheets are on time, accurate, and report on performance

Be aware and proactively address any internal or external factors that may interfere with the talents’ ability to perform work as assigned

Maintain SP’s fractional resourcing strategy to minimize risk to clients’ relationships and improve team satisfaction

Enable your team and care for their career development

Aid in identification of critical gaps within the technology ecosystem and partner with strategic leaders to define and enable solutions to address disparities

Reinforce company mission, vision and values as core foundations of success for the team and individuals

Foster our organizational culture and lead the team to embrace a customer-first performance led attitude and curious innovation-first approach

Support the education, training, and onboarding of members of the Technology Services team, specifically designed around a specific technology ecosystem

Be accountable for direct report OKRs - growth and career development

Keep a regular pulse on the team’s happiness and risk factors

Provide ongoing coaching and mitigate challenges with direct reports

Provide direct and 360 feedback that’s timely and actionable

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SalesMarketing dataData ecosystem engineeringCloud Data SystemsELT/ETLTaxonomySecurityOptimizationCompliance GDPRCompliance CCPACompliance HIPAAMartech Data IntegrationCloud platform certificationsAnalytics certificationsMartech platform certificationsAI / Modeling experienceConsultative solution developmentCollaborative environment

Required

10+ years of experience with sales and marketing customer data ecosystem engineering and design

5+ Years leadership experience with marketing, product, and sales data technology infrastructure, including the design and implementation enterprise ($1B+ Company) ecosystems

Cloud Data Systems and Infrastructure

ELT/ETL

Taxonomy

Security

Optimization

Compliance (GDPR, CCPA, HIPPA etc)

Martech Data Integration

Deep understanding of modern enterprise marketing and sales and marketing department tactics as well as the data and structures necessary to support them

3-5 years of successful consulting experience

Proven direct experience creating and delivering solutions that drive measurable and proven value

Understanding and experience with SDLC and IT department development processes

Exceptional analytical, critical thinking, and reasoning abilities

Business and growth-oriented technologist

Expert consultative solution development skills

A leader by nature, when you see an issue or opportunity, you proactively address it

Well-developed interpersonal skills. Ability to get along with diverse personalities and lead through adversity

Ability to align with and support the organization's goals and priorities

Results-oriented with the ability to balance business considerations

Works well in a collaborative / team environment

Has a positive attitude and genuine interest in figuring out nuanced challenges