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Company

PolicyLink · 22 hours ago

Director, Development Operations

Oakland, CA

Full-time

Remote

Director/Executive

$145K/yr - $160K/yr

5+ years exp

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AssociationNon Profit

No H1B

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Responsibilities

Lead the strategy and execution of all development operations, ensuring smooth, efficient processes to support fundraising activities, donor stewardship, and reporting.

Oversee the donor database, ensuring accurate and timely entry of donor information, pledges, and gifts.

Develop and implement policies and procedures for data management, gift processing, and reporting to ensure compliance with industry standards and organizational needs.

Provide operational support for the planning and execution of fundraising campaigns, events, and special initiatives.

Ensure accurate tracking and reporting of all donor and fundraising activity.

Develop and maintain dashboards and reports to track fundraising progress against goals, identify trends, and provide insights for decision-making.

Regularly audit and clean donor data to ensure its accuracy and integrity.

Work closely with the finance team to reconcile donations and ensure that all donor information is aligned with financial records.

Evaluate and recommend new technologies, tools, and software to enhance development operations and increase efficiency.

Serve as the primary liaison with vendors and consultants for development software, donor databases, and other tools.

Train and support the development team in the use of fundraising and CRM software, ensuring all staff are proficient in data entry, donor management, and reporting.

Work closely with the communications, finance, and program teams to ensure alignment between development operations and organizational priorities.

Collaborate with the development and program teams to enhance donor stewardship strategies and ensure donors receive timely and accurate acknowledgments and communications.

Assist the development team in preparing materials for major donor meetings, reports, and presentations.

Lead the development and execution of short- and long-term plans to continually improve development operations and efficiency.

Support the CDO in setting fundraising goals and strategies that align with the organization’s overall mission and vision.

Provide leadership and guidance to junior development staff, ensuring a cohesive and high-functioning development team.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Nonprofit development operationsData managementProject managementDonor databasesFundraising softwareSalesforceCompliance knowledgeFundraising best practicesPassion for public policyStrategic thinkingCollaboration skills

Required

Bachelor’s degree required.

Minimum of 5 years of experience in nonprofit development operations, with at least 2 years in a leadership or managerial role.

Strong experience with donor databases, CRM systems, and fundraising software.

Demonstrated ability to manage and analyze large sets of data to inform decision-making.

Proven project management skills, with a track record of managing multiple tasks and deadlines simultaneously.

Excellent written and verbal communication skills.

Strong attention to detail and a commitment to accuracy.

Familiarity with compliance and regulatory standards in nonprofit fundraising.

Knowledge of fundraising best practices, including major gifts, corporate partnerships, and grant management.

Ability to think strategically, solve problems, and adapt to changing needs in a fast-paced environment.

Ability to manage multiple projects simultaneously, prioritize effectively, and meet deadlines.

Collaborative and adaptable, able to work effectively with a range of internal stakeholders.

Detail-oriented with a strong commitment to quality and accuracy.

Self-starter with a proactive mindset and a solutions-oriented approach.

Passion for public policy and social impact. Strong alignment with PolicyLink’s mission.

Preferred

Experience with Salesforce strongly preferred.

Benefits

100%-employer-paid medical, dental, and vision plans.

401(k) with employer and employer-matching contributions that vest immediately. New employees are eligible to participate within one month of their date of hire.

Flexible Spending Account.

Short- and long-term disability insurance.

Group term life insurance plus guaranteed-issue voluntary life insurance.

Unlimited vacation and sick leave and other generous leave benefits.

Three required organization reset weeks plus 13 paid holidays.