OCHIN, Inc. · 4 hours ago

DIRECTOR, EPIC PRODUCT & RELEASE MANAGEMENT (Remote)

Portland, OR

Full-time

Remote

Director/Executive

$144K/yr - $246K/yr

7+ years exp

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Responsibilities

Define and drive the strategic direction for all managed teams, ensuring alignment with organizational priorities for growth, technical innovation, and member satisfaction.

Lead, mentor, and develop highly technical teams including, but not limited to, Product Consultants, Solution Architects, Application Architects, Developers, Quality Assurance Analysts, and Release Management specialists, fostering a culture of excellence, accountability, and continuous improvement.

Serve as a key liaison between technical and operational teams to drive consistent standards, best practices, and effective communication across the organization.

Provide oversight on complex system integrations, configurations, and enhancements for Epic EHR products and related systems, ensuring technical decisions align with the overall business objectives.

Ultimately responsible for compliance with key Epic programs, including Epic Connect Accreditation and Gold Stars.

Champion continuous improvement within the product lifecycle and release management processes, focusing on operational efficiency, quality, and scalability.

Act as a primary point of contact for executive leadership and external stakeholders, offering insights and guidance on technical initiatives, product enhancements, and strategic goals.

Identify and address potential risks in project implementations and operational practices, proactively developing solutions to mitigate technical and operational issues.

Develop and track key performance indicators (KPIs) for each team to ensure they meet departmental goals, including quality standards, project timelines, and customer satisfaction metrics.

Other duties as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Epic system experienceHealthcare IT experienceCertification in Epic applicationsSystem architecture understandingSoftware development life cyclesTroubleshooting technical issuesMentoringProject management