200+ applicants

Company

Toast · 6 hours ago

Director, Fraud and Merchant Risk Strategy

United States

Full-time

Remote

Director/Executive

$148K/yr - $237K/yr

7+ years exp

Maximize your interview chances

DeliveryPoint of Sale

Comp. & Benefits

H1B Sponsor Likely

Insider Connection @Toast

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Build and iterate on a strategy and vision for the Fraud and Merchant Risk organization to address risk concerns across all Toast products

Communicate strategy and goals to broader organization, including FinTech leadership team

Develop and document a standardized framework and approach to assessing risk across emerging and existing products

Develop relationships with Product teams and show up as a consistent voice of risk mitigation while keeping customer experience at the forefront of solutioning

Report out to management and leadership on progress across developing areas

Identify, monitor, and report on key performance indicators

Highlight key risks to leadership and develop processes for gaining alignment or obtaining sign off on risk acceptance

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Risk ManagementFraud PreventionFinTech ExperienceTeam ManagementPerformance ReportingCross-functional CollaborationCustomer Experience Focus

Required

7-10 years of experience in risk- or fraud-focused roles, FinTech experience required

Comfortable with collaborating cross-functionally and reporting out to senior leadership audiences

Ability to identify and quantify risks, and balance the approach with customer experience

Previous experience managing teams and/or people and proven ability to build and manage an effective team

Excellent and creative problem solving skills and the ability to drive outcomes

Company

Toast

Glassdoor

4.1

Toast is a point-of-sale and restaurant management platform designed for businesses in the food service and hospitality industry.

Founded in 2011

Boston, Massachusetts, USA

1001-5000 employees

https://pos.toasttab.com

H1B Sponsorship

Toast has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (34)

2022 (56)

2021 (42)

2020 (13)