BOLD · 1 day ago

Director, Global Product Content

USA

Full-time

Remote

Lead/Staff, Director/Executive

$154K/yr - $183K/yr

10+ years exp

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Comp. & Benefits

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Responsibilities

Develop and implement a comprehensive global product content strategy that aligns with the company’s business objectives, bringing expertise in LLMs to scale content development and boost R&D for future advancements.

Define roadmap and manage execution and partnership with product teams to meet business goals and OKRs, actively prioritizing based on changing performance data, internal organizational dependencies and external market factors.

Utilize analytics to monitor and continuously improve content quality and performance.

Determine objectives for coverage, quality, relevance, efficiency and compliance and develop methods to score and measure content performance to support machine learning and model training.

Leverage AI models, test/experiment, and iterate to build AI features that enhance efficiency, quality and relevance of content experiences.

Manage the entire content life cycle from a process and people perspective including hiring, onboarding, mentoring, developing, and managing performance.

Work closely with platform, data, and product teams to ensure strategic alignment, process acceptance and discovery and delivery accountabilities.

Manage resource allocation, operational costs, dependencies, issue resolution to deliver business and user value.

Qualification

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International Content ManagementAI NLPAI LLMAI NLUAI MLProgram ManagementData AnalysisContent Quality AssessmentAgile MethodologiesSEOLocalizationLean MethodologiesMultilingual ProficiencyJob Search Industry Experience

Required

10+ years hands-on experience in international content management (e.g. SEO, Localization), product management and/or data/content engineering.

5+ years experience leading, managing and growing multiple high-performing teams in various languages.

Deep understanding and hands-on experience with AI, including NLP, LLM, NLU, ML.

5+ years experience in a corporate technology environment with working knowledge of SDLC, agile and lean methodologies. Some start-up experience is preferred.

Track record of delivering against OKRs and measurable business results. Experience using analytics to drive decisions and performance.

Experience setting up quality feedback loops and scoring mechanisms to improve content development.

Program and process management experience, organizing multiple action plans within multiple functions.