Sirva · 12 hours ago

Director, Infrastructure (Virtual)

United States

Full-time

Remote

Director/Executive

7+ years exp

Maximize your interview chances

ConsultingCustomer Service

Insider Connection @Sirva

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Manage day to day operations of infrastructure environment and supporting staff.

Drive continuous process improvement and quality of service. This includes driving continually measurable KPI improvements.

Provide ongoing infrastructure services to applications teams and meet development project requirements.

Schedule and prioritize infrastructure activities to meet business and project demands

Work with appropriate teams to ensure that best practices for security and governance are in place and being followed.

Collaborate with IT leadership and various teams in evolving vision for infrastructure operations and services.

Lead 1-3 year strategic plan for all application support.

Ensure that infrastructure platforms follow a continual modernization/upgrade path so that contemporary, supported infrastructure platforms are in place.

Oversee and assist in activities to troubleshoot and resolve any issues relative to infrastructure platforms and ensure that appropriate measures are implemented to address any ongoing issues.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Infrastructure ManagementWindows ServerLinux ServerCloud TechnologiesSQL ServerTelecommunication TechnologiesBackup TechnologiesSystem MonitoringSecurity Best PracticesCustomer Service SkillsKPI KnowledgeSupplier Relationship ManagementSLA Compliance ManagementCustomer Expectation ManagementTeam Management