Living Future · 1 day ago
Director, IT
Maximize your interview chances
Non Profit
Insider Connection @Living Future
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Act as a Salesforce Technical Architect and Administrator, maintaining and connecting Living Future’s various SaaS platforms and managing all technical aspects
Configure and maintain user accounts, reports, custom fields, dashboards, workflows and other routine tasks in Salesforce and other platforms
Establish and document Salesforce best practices
Lead major grant-funded technology projects in collaboration with outside consultants including work on a planned 2025 multi-million dollar Federal grant
Complete regular internal system audits
Manage Living Future’s domains in GoDaddy and ensure SSL Certificates are up to date
Monitor, update, and maintain the back end of email marketing software Pardot
Assist with the on-going maintenance of two Salesforce Experience Cloud sites
Articulate design and function considerations, trade-offs, benefits and recommendations for technical architecture with Living Future program teams.
Work with outsourced front end support to ensure the smooth running of Living Future’s web properties
Handle the backend of the website, including database and server integration
Analyze website performance and troubleshoot errors
Set up work computer (Apple products) and peripherals for new staff
Train and provide technical support to staff on platforms including but not limited to Google Workspace, Asana, Salesforce, Zapier, SurveyMonkey Apply, Sage Intacct, Adobe, and Mac OS
Manage and execute the IT work request submission forms in Asana
Research, review, recommend, test, implement, project manage and train staff on technology solutions to meet new and evolving organizational needs while working within budgetary requirements typical of non-profit organizations
Help to provide data access and transition support from departing employees to departmental leads and new hires in instances of staff transitions
Collaborate with various teams to translate business requirements into Salesforce features, functionality, and processes
Respond to issues, change requests, and other administrative needs of Salesforce & Pardot end users
Submit all IT purchase requests
Manage and submit IT expense reports through Fyle
Monitor IT credit card and work with the Finance department to ensure purchases stay within the scope of the Technology budget
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Bachelor’s Degree in Computer Science, Engineering, or related discipline or equivalent combination of work experience and education
Enterprise architecture skills including application, information and infrastructure
5+ years Salesforce experience with an emphasis on data architecture connecting multiple SaaS platforms
3+ years demonstrated experience project managing multiple technology solutions
Previous experience providing enterprise-wide, strategic technology direction and architecture vision for a large portfolio
Experience managing technology for a fully remote workforce
Experience in systems planning, design, development, and maintenance
Excellent communication skills to both technical and non-technical audiences
Preferred
Salesforce Certified Administrator
Salesforce Certified Advanced Administrator
Salesforce Certified System Architect
Salesforce Data Architecture and Management Designer
Salesforce Certified Pardot Consultant
Absorb (or equivalent LMS) Administrator / API experience
Advanced DNS administration experience
Advanced HTML / CSS experience
Cvent (or equivalent event registration platform) Administrator / API experience
FormAssembly Administrator / API Experience
Google Workspace Administrator experience
Stripe (or equivalent payment platform) Administrator / API experience
Ubiquity UniFi AP deployment and management
Intermediate to Advanced Experience with Zapier
Experience with macOS
Benefits
Employer-paid health, dental, and vision insurance for employees and dependents
Employee life insurance
Short-term disability
403(b) retirement plan
Three weeks of paid annual leave
12 days of sick leave
19 days of paid holidays
Paid volunteer time
$50/month stipend to offset home internet costs
Company
Living Future
The Living Future Institute (Living Future) envisions a socially just, culturally rich, and ecologically restorative world.