94 applicants

Company

Netskope · 23 hours ago

Director, IT Product & Service Management

United States

Full-time

Remote

Director/Executive

10+ years exp

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Cloud SecurityCyber Security

Growth Opportunities

H1B Sponsor Likely

Hiring Manager

Mike Driscoll

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Responsibilities

Lead the development and execution of product and service strategies for corporate capabilities, ensuring alignment with organizational objectives and enhancing the employee experience.

Partner with HR, Finance, Accounting, Engineering, and IT teams to improve business processes, ensuring a seamless integration of services across departments.

Act as the key liaison between senior leadership and operational teams to align business capabilities with strategic objectives and deliver value to internal stakeholders.

Create and manage a product and service roadmap for corporate capabilities, driving continuous improvements and delivering scalable, user-friendly services.

Establish and track key performance indicators (KPIs) for corporate services, ensuring the delivery of efficient, scalable, and high-quality business processes.

Lead a team responsible for managing corporate services and capabilities, fostering an environment of accountability, innovation, and growth.

Champion organizational change initiatives, driving the adoption of new tools, technologies, and processes that improve corporate services and capabilities.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Business TransformationProduct ManagementService DeliveryProcess ImprovementKPI ManagementSaaSERP SystemsCollaboration ToolsCross-Functional Team ManagementEmployee ExperienceChange LeadershipHigh-Performing Teams

Required

10+ years of experience in business transformation, product management, or corporate services, with a focus on process improvement and service delivery.

Demonstrated experience in leading product and service-focused business capabilities in areas such as HR, Finance, Engineering, or other corporate functions.

Proven ability to manage cross-functional teams and influence stakeholders at all levels of the organization.

Experience in developing and executing a product operating model that drives continuous improvement.

Strong understanding of service delivery optimization, scalability, and employee experience enhancement.

Experience with KPIs and metrics management, with a focus on operational efficiency and service quality.

Strong leadership skills, with the ability to build and develop high-performing teams.

Preferred

Experience with SaaS, ERP systems (e.g., NetSuite, Workday), collaboration tools, and other corporate applications is highly preferred.

Bachelor's degree in Business, Information Technology, Engineering, or a related field preferred; MBA or advanced degree preferred.

Company

Netskope

Glassdoor

4.5

Netskope is an IT firm that specializes in real-time security, stopping threats, protecting data, and network management services.

Founded in 2012

Santa Clara, California, USA

1001-5000 employees

https://www.netskope.com

H1B Sponsorship

Netskope has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (21)

2022 (79)

2021 (121)

2020 (39)