Marathon Health · 1 day ago
Director, IT Program & Performance Management
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Responsibilities
Lead the development and execution of the IT strategy, ensuring alignment with the overall business and corporate goals.
Collaborate with senior business leaders, product teams, and other stakeholders to ensure IT strategies support business objectives and product development.
Develop, maintain, and communicate a comprehensive IT roadmap that aligns with the corporate roadmap and product development cycles.
Ensure that technology initiatives align with product, corporate, and business goals to support digital transformation and competitive advantage.
Serve as a primary liaison between IT, OPS, Clinical, PX, Growth, and Product teams, fostering strong collaboration to ensure alignment and transparency between technology and business units.
Build and nurture relationships with senior business leaders and product managers to understand business priorities and deliver innovative IT solutions that meet those needs.
Oversee the establishment and continuous monitoring of IT performance metrics, ensuring those reflect the value of IT investments.
Publish and communicate IT performance metrics and data-driven insights across the organization, highlighting the achievements and areas for improvement.
Regularly assess IT service levels, identify gaps, and facilitate corrective actions to improve outcomes.
Work with senior leadership to define the business case for IT investments and ensure IT initiatives deliver measurable business value.
Regularly report on the return on investment (ROI) of key IT projects, initiatives, and innovations.
Develop and present regular reports and dashboards to senior leadership, demonstrating how IT contributes to business success and competitive differentiation.
Continuously evaluate IT operations, processes, and workflows, identifying opportunities for improvement and efficiency.
Lead process improvement initiatives that reduce costs, enhance productivity, and improve the overall effectiveness of IT services.
Work with cross-functional teams to implement process changes, ensuring effective adoption and measurable improvements.
Qualification
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Required
Bachelor’s degree in Computer Science, Business Administration, or a related field.
An MBA is required.
10+ years of experience in IT leadership roles with a focus on IT strategy, performance management, business alignment, and project execution.
Strong Strategy consulting and Change Management experience.
Proven experience working with product teams to align technology, product, and business strategies.
Demonstrated success in managing IT roadmaps, leading cross-functional teams, and delivering strategic IT projects.
Experience with best practices in IT governance frameworks, ITIL, and service management.
Understanding of product development processes and how IT can enable agile product delivery.
Strong Visio, Excel, and PowerPoint Skills.
Good experience managing large budgets and performing what-if financial analysis.
Preferred
Strong ability to align IT initiatives with business and product strategies to drive long-term growth.
Excellent interpersonal and collaboration skills to build relationships across IT, product, and business teams.
Expertise in defining, tracking, and reporting on IT performance metrics and KPIs.
Deep understanding of business operations, product development cycles, and how IT supports organizational goals.
Proven ability to drive process improvements and manage change in a dynamic environment.
Excellent communication and presentation skills with the ability to translate complex technical concepts for non-technical stakeholders.
Proven experience in managing cloud infrastructure at scale, including cost optimization, security, and compliance.
Strategic thinker with a focus on results and business outcomes.
Strong problem-solving skills and the ability to handle complex operational challenges.
Highly organized, with the ability to manage multiple priorities and projects.
Collaborative leader with the ability to influence stakeholders across the organization.
Excellent leadership, communication, and interpersonal skills.
Passionate about technology, innovation, and creating operational efficiencies.
Benefits
Free Marathon membership for in person and virtual care
Employer paid life and disability insurance
Choice in medical/dental plans
Vision
Employer funded HSA
FSA
Voluntary illness, accident and hospitalization plans
Competitive compensation
401k match
Access to financial coaching through our Employee Assistance Program
Paid time off for vacation, sick leave, and more
Holiday schedule
Company
Marathon Health
Marathon Health offers a proven solution for helping employers reduce the total cost of healthcare
Funding
Current Stage
Late StageTotal Funding
$30MKey Investors
General AtlanticGoldman Sachs
2019-10-10Private Equity
2016-07-12Private Equity· $30M
2006-02-03Private Equity
Leadership Team
Recent News
2024-11-05
The Business Journals
2024-06-05
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