Director, Market Research @ Suzy | Jobright.ai
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Suzy · 22 hours ago

Director, Market Research

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Responsibilities

Direct Management of Client Accounts for Research Project Execution: Take charge of client relationships, ensuring their needs are met with precision and a personal touch. Proactively engage with each client to understand their unique challenges and opportunities, crafting tailored solutions.
Data-Driven Insights and Solutions Crafting: Dive deep into data analysis and market research to inform strategic decisions. Develop and implement innovative solutions that directly address the specific challenges and objectives of your clients.
Project Management and Execution Excellence: Oversee and execute projects from conception to completion, ensuring high standards of quality and timeliness. Coordinate cross-functional teams, manage timelines, and stay hands-on in the creation and delivery of deliverables.
Client Advocacy and Problem Resolution: Act as the primary advocate for your clients within the organization. Promptly identify and resolve any issues, ensuring client satisfaction and fostering long-term relationships.
Continuous Learning and Industry Expertise: Stay ahead of industry trends and developments to offer cutting-edge advice and solutions. Commit to ongoing learning and professional development to enhance your expertise and value to clients.
Collaboration and Influence: Work closely with other departments and teams, leveraging your knowledge and client insights to influence internal strategies and improvements. Foster a collaborative environment that encourages innovation and excellence.
Effective Communication and Reporting: Keep clients and internal stakeholders informed with regular updates, reports, and presentations. Utilize exceptional communication skills to convey complex information clearly and convincingly.
Agile and Practive Leadership: Demonstrate agility and a proactive approach in addressing client needs and market changes. Adapt strategies and tactics swiftly to seize opportunites and mitigate risks.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Market Research ExpertiseData AnalysisProject ManagementClient EngagementResearch MethodologiesAgile Environment ExperienceQ SoftwareGenerative AIExcel

Required

8 years’ minimum experience working in consumer insights, consumer research, market research, or in an analyst/strategy role at a media/technology company.
Demonstrated capability in the scoping of research projects, adeptly navigating shifting client priorities to tailor research approaches, set clear expectations, and establish feasible timelines.
Comfortable with executing and guiding teams through a spectrum of research methodologies, from traditional to innovative.
Proficient in analyzing research outcomes across diverse methodologies; demonstrated experience translating data into strategic insights that inform decision-making and drive client success.
Strong communication skills in setting and managing expectations with clients, offering expert advice on research design, and delivering insights that address specific business questions.
Experience within high-paced environments, agile mentality, or the ability to demonstrate a robust capability to thrive in fast-moving settings.
Internally-motivated, flexible, curious self-starter who continuously strives to get things done, regardless of challenges encountered.
Invested in becoming a better researcher, consistently pursuing deeper understanding from data.
Critical thinker, able to understand and respond to complex questions from clients and lead the development of research plans as well as deliver game-changing insights.
Team player, able work collaboratively and/or initiate and drive projects to completion with minimal oversight.
Passion for research and, in particular, custom projects, in multiple areas of specialization/across the product and services lifecycle.

Preferred

Experience using Q software
Experience with generative AI (e.g., ChatGPT)
Experience with Excel for data analysis

Benefits

Health, dental, and vision benefits
401K plan vests immediately

Company

Suzy is a technology platform that harnesses collective insights from millions of consumers worldwide to deliver real-time intelligence.

H1B Sponsorship

Suzy has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (3)
2021 (11)
2020 (3)

Funding

Current Stage
Late Stage
Total Funding
$104.1M
Key Investors
H.I.G. CapitalRho VenturesBDMI
2021-07-28Series D· $50M
2020-09-01Series C· $16M
2020-02-04Series C· $12M

Leadership Team

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Matt Britton
Founder & CEO
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Joel Johnson
Senior Vice President, Finance
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Company data provided by crunchbase
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