Darkroom · 6 hours ago
Director, Marketplaces
PA
Full-time
Remote
Director/Executive
5+ years exp
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Responsibilities
Client Relationship Management : Serve as the primary point of contact for all clients, fostering strong relationships, understanding their needs, and aligning our strategies to help achieve their business goals.
Strategic Marketplace Leadership : Develop and execute end-to-end marketplace strategies, including inventory analysis and forecasting, goal setting, promotional planning, competitive analysis, and continued optimization.
Lead the development of insight-backed media strategies for Darkroom’s CPG clients on Amazon.
Manage and update our proprietary Commerce Database for Amazon.
Manage vendor relationships, including responsibility for helping team obtain relevant estimates, RFPs, favorable rates, value-adds, and information about new products & services.
Keep up to date with, and vet, emerging platforms, shopper media vendors and innovation trends specific to Amazon, and regularly share new opportunities with our clients.
Above all else, you will be responsible for the performance of your book of business on Amazon. Main KPIs will be revenue growth, client retention, and brand specific metrics like ACOS, TACOS.
Performance Analysis and Optimization : Analyze marketplace data to assess performance metrics, competitor identify trends, and drive data-driven adjustments to optimize campaigns.
Cross-Functional Collaboration : Work closely with internal teams, including Brand Managers, Brand Associates, PPC leads and our Creative team to ensure cohesive marketplace strategies and leverage resources effectively. Collaborate with other departments to integrate advertising strategy into overall brand strategy.
Revenue Growth : Identify upsell and expansion opportunities within accounts, contributing to company revenue growth goals.
Team Mentorship : Mentor and lead brand managers and brand associates, sharing best practices and fostering a culture of learning and continuous improvement.
Qualification
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Required
5-7+ years of experience in Amazon-specific account management, digital marketing, or a similar field.
Previous Amazon experience, whether at an aggregator, agency, or brand is a must.
Bachelor’s Degree required.
Proven senior experience managing large client accounts in Amazon and e-commerce marketplaces.
Strong understanding of marketplace algorithms, digital advertising strategies, data analysis, and KPI management.
Excellent communication and presentation skills, with the ability to articulate complex strategies and build rapport with clients.
Excellent leadership and team management skills, with experience managing diverse teams.
Proficient in data analysis, with a knack for identifying insights and making data-driven decisions.
Preferred
Agency experience is a major plus.
Walmart and other retail media exposure is a major plus.
Benefits
Unlimited Vacation Policy and Holidays
Health & Wellness
Parental Leave
Finances, growth, and retirement
Endless opportunities for growth
Company
Darkroom
Darkroom is a vertically integrated digital agency pioneering the next generation of consumer-facing brands.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Cole Shapiro
VP Business Development
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