Navitus Health Solutions · 16 hours ago
Director, Pharmacy Fulfillment Operations
United States
Full-time
Remote
Director/Executive
$148K/yr - $185K/yr
4+ years exp
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Responsibilities
Conduct operational redesign and develop and execute business strategies that increase service levels, operational capabilities, and efficiencies. Including oversight of pharmacy capacity, new pharmacy locations, and pharmacy redesign.
Direct and oversee Patient Services and Specialty Programs staffing requirements by analyzing trends, developing forecasts, researching business requirements, and analyzing workflows, in conjunction with WFM function.
Collaborate with IT leadership to ensure necessary systems and applications are in place to support fulfillment operations and that all operational systems are continuously evaluated for proper operation, efficiency, and tracking/reporting capabilities.
Develop and implement strategic plans for the operational infrastructure of systems, processes and personnel designed to accommodate the growth objectives and new service offerings of the organization.
Develop and implement continuous operational improvements focused on enhancing the level of patient care while optimizing the customer experience.
Collaborate with leaders from across the organization to optimize processes to improve efficiency, safety, and patient experience.
Ongoing monitoring, evaluation, and reporting of pharmacy service KPIs to other Pharmacy Managers and Executive Leaders.
Assist in the creation and reporting of ongoing Quality Improvement Projects, as well as actively participating and contributing to the Quality Oversight Review Committee.
Investigate, present, and create business cases around new technology solutions and/or processes to aid in either more efficient pharmacy fulfillment operations or enhanced patient experience.
Develop and oversee an efficient, cost effective, safe, and patient-centric fulfillment strategy across all fulfillment locations, encompassing fulfillment process, packaging, shipping, and service delivery and recovery.
Participate in, adhere to and support compliance and diversity, equity, and inclusion program objectives.
Other duties as assigned
Qualification
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Required
Graduate of ACPE Accreditation School of Pharmacy with a B.S. Pharmacy or Pharm.D, degree with current, unrestricted license required.
Current resident Pharmacist license with current, unrestricted license; must continually maintain education credits to maintain active licensure.
The ability to consistently interact cooperatively and respectfully with other employees
Preferred
Minimum of five years as a licensed pharmacist preferred.
4 – 5 years’ experience in specialty pharmacy preferred.
Previous supervisory experience preferred.
Managed care and/or PBM experience preferred.
Benefits
Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Company
Navitus Health Solutions
Navitus Health Solutions LLC is a full service, URAC-accredited pharmacy benefit management company.
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
Shayna Schulz
Chief Operations Officer
Recent News
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