Datavant · 2 days ago

Director, Revenue Cycle

Remote, United States

Full-time

Remote

Director/Executive

$135K/yr - $175K/yr

10+ years exp

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No H1B

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Responsibilities

Provide operational oversight for Revenue Cycle Services, aligning initiatives with organizational goals.

Maintain customer retention and satisfaction by proactively resolving issues and anticipating client needs.

Report ‘at-risk’ accounts to VP according to guidelines and policies.

Support client account review meetings with clients to discuss performance metrics, volume trends, and quality audit scores.

Ensure that team members maintain established customer service and productivity standards.

Oversee daily operations of the department including forecasting, onboarding, and training.

Collaborate with the Auditing and Education department implement internal coding audits and quality assurance initiatives.

Ensure compliance with internal coding policies and modern coding practices.

Oversee performance of offshore partners and escalate issues accordingly.

Conduct meaningful performance appraisals and implement development plans for staff.

Monitor new account start-ups and liaise with Director, HIM Revenue Cycle Solutions and Strategy for a seamless handoff between Sales and Delivery.

Evaluate department budget and propose process improvement initiatives to optimize performance related to quality, productivity, cost-effectiveness and operational efficiency.

Monitor staff billable and non-billable time and implement strategies for optimizing utilization and capacity planning across functions.

Communicate effectively with stakeholders, including executives and clients, to drive alignment and achieve organizational objectives.

Build strong partnerships across departments to enhance service delivery and operational performance.

Foster a culture of trust and transparency within the department and across functions.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Revenue Cycle ManagementCoding CertificationsClient Relationship ManagementPerformance ImprovementHealthcare AdministrationBusiness DegreeOperational OversightTeam Management