111 applicants

Company

Teleport · 16 hours ago

Director, Revenue Operations

United States

Full-time

Remote

Director/Executive

$229K/yr - $300K/yr

10+ years exp

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Comp. & Benefits

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Responsibilities

Partner with leadership in Sales, Marketing, and Account Management to create and execute a cohesive revenue strategy

Lead revenue forecasting, planning, and budgeting processes, ensuring goals are realistic and data-driven

Track performance against targets and provide regular updates to executive leadership

Implement tools, playbooks, and training to increase sales productivity and improve conversion rates

Ensure Salesforce and other CRM tools are fully utilized, optimized, and aligned to meet the team’s needs

Oversee lead scoring, routing, and lifecycle stages, ensuring high-quality leads are passed to sales

Develop and maintain dashboards and reports for visibility into revenue-driving metrics (pipeline health, CAC, churn, etc.)

Analyze sales, marketing, and customer success data to provide actionable insights and identify bottlenecks or areas of improvement

Conduct regular reviews of key KPIs, sharing findings with stakeholders to inform strategy

Map and improve processes across the revenue lifecycle, from lead generation to deal closure and renewal

Identify inefficiencies and implement automation to streamline workflows

Ensure consistency in data flow and reporting across systems (CRM, marketing automation, finance, etc.)

Own and optimize the revenue tech stack, evaluating and implementing new tools to enhance performance

Collaborate with IT/Security and vendors to ensure systems are correctly integrated and meet security and compliance standards

Manage vendor relationships, renewals, and negotiations

Work closely with the Account Management team to enhance customer onboarding, renewal, and upsell strategies

Track and analyze customer health metrics, such as churn rates, NPS, and expansion potential

Drive cross-functional initiatives to improve the customer experience and increase lifetime value

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Revenue OperationsB2B SaaS experienceCRM platformsSalesforceSales OperationsData visualization toolsMarketing automation toolsProject managementTableauLookerHubSpotMarketoFinancial metricsSaaS-related KPIsManagement consultingBusiness analyticsRevenue operations best practices

Required

10+ years in Revenue Operations, Sales Operations, or a similar role in a B2B SaaS environment, ideally at a high-growth company

Proficient with CRM platforms (e.g., Salesforce), data visualization tools (e.g., Tableau, Looker), and marketing automation tools (e.g., HubSpot, Marketo)

Strong analytical skills with the ability to translate data into actionable insights

Excellent project management skills with a history of driving cross-functional initiatives

Strong interpersonal and communication skills, with the ability to collaborate and influence across all levels of the organization

Proven track record of identifying and solving complex operational problems