Rippling · 8 hours ago
Director, Risk & Compliance Operations
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Responsibilities
Responsible for building, leading, and scaling a high-performing risk operations team
Partner with product and engineering to design and implement scalable processes and systems to manage risk efficiently across all relevant products
Develop, monitor, and own key performance indicators (KPIs) and service level agreements (SLAs) with stakeholders to ensure operational targets are met
Collaborate with risk and compliance teams to launch, develop, and maintain up-to-date policies and procedures that meet industry standards
Identify and address performance gaps, using data-driven insights to course-correct team behavior and improve outcomes.
Foster a culture of accountability, collaboration, and continuous improvement.
Develop and oversee strategies to identify, assess, and mitigate risks, ensuring alignment with regulatory requirements.
Partner with relevant customer-facing teams to design optimal processes with a focus on delivering an exceptional customer experience.
Qualification
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Required
10+ years of experience managing risk operations, focused on fraud, KYC, or Financial Crimes
Proven track record of building and scaling global ops teams and processes in high-growth environments across multiple time zones
Strong understanding of global regulatory requirements in financial services (e.g., AML, PCI DSS)
Experience monitoring SLAs and driving performance improvements through coaching and corrective actions
Experience working with Product and Engineering teams to develop and implement tooling and workflow management solutions
Exceptional analytical and problem-solving skills, with the ability to make data-driven decisions
Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels
Preferred
SQL experience is preferred but not required
Experience implementing automation and technology solutions to improve operational efficiency is a plus.
Company
Rippling
Rippling is a platform that manages payroll, HR, IT, and spending.
Funding
Current Stage
Late StageTotal Funding
$1.99BKey Investors
CoatueGreenoaksSequoia Capital Global Equities
2024-04-22Series F· $200M
2024-04-22Secondary Market· $590M
2023-03-17Series E· $500M
Recent News
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2024-11-26
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