37 applicants

Company

ACAMS · 4 days ago

Director, Sales Operations

Baltimore, MD

Full-time

Remote

Lead/Staff, Director/Executive

$150K/yr - $190K/yr

10+ years exp

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Responsibilities

Lead the annual sales planning process develop and implement territory plans, booking targets, and sales plans that align with company objectives and drive revenue growth.

Develop and maintain accurate sales forecasts, provide insightful analysis, and generate regular reports to track performance against targets. Lead planning and facilitation of various GTM meetings, Quarterly Business Reviews, and regular Pipeline Reviews

Establish and monitor key performance indicators (KPIs) for the sales team, providing coaching and support to drive continuous improvement.

Design, implement, and manage commission plans to incentivize sales team performance and drive results. Ensure alignment with company objectives and fairness across the sales organization.

Collaborate with Sales and Marketing Operations to build territory plans, and design strategies that align with sales and marketing goals.

Develop and manage reporting tools to track goals such as MQL follow-up rates, pipeline generation, conversion rates, and revenue contribution.

Ensure that Sales Development uses the right tools effectively (e.g., Salesforce, Eloqua, Gong), overseeing the integration and management of these systems to maximize team efficiency.

Develop recommendations for leadership on strategic resource allocation decisions, return on investment frameworks, and GTM Competitive strategy

Enhance Sales knowledge base by collaborating with Sales Enablement and other GTM roles to create, update and centralize documentation used by the Sales organization considering the different needs between various departments within sales

Communicate effectively with Executives and Sr. Leaders to influence strategic decision-making, presenting complex data in a consumable format

Own and refine the Sales Productivity model, socializing with key stakeholders, to support planning and actuals of effectiveness of field resources

Drive competitive intelligence and strategy definition across the world, including quarterly market insights to be actioned as needed by other functions across GTM and Product

Responsible for driving and project managing ad hoc sales projects as needed

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Sales OperationsGo-To-Market StrategyCRM SystemsProject ManagementSales Enablement PlatformsBusiness Intelligence ToolsData AnalysisExecutive Presentation SkillsCross-Functional Collaboration

Required

Undergraduate degree in finance, accounting or business, or equivalent experience.

10+ years’ related sales, go-to-market strategy experience, preferably in a high growth mid-market fintech environment.

Expertise in CRM systems, sales enablement platforms, and business intelligence tools.

Proven strong project and time management experience.

Demonstrated experience leading and motivating a team of direct and indirect reports and leading sophisticated high-impact and high-visibility initiatives, delivering on operational objectives/outcomes.

Proactive, self-motivated and detail-oriented team leader and coach.

GSD (Get Stuff Done) Mentality - Entrepreneurial: Independent, bias to action, able to operate in a fast-paced environment and demonstrated ability to develop cross-functional collaboration and influence over solutions to achieve shared results.

Ability to build and drive new ways of working, eventually optimizing for continued efficiency, scalability, and agility.

Analysis data to make informed recommendations and derive actionable plans. Develop and maintain a deep understanding of processes and product domain.

Build trusted relationships and partnerships with internal and external teams and individuals, and engage with all levels in an organization, from C-Level to front-line.

Proficient at Developing Exec Level Presentation content and summaries.