Swooped · 9 hours ago

Director, Software Quality Assurance

United States

Full-time

Remote

Director/Executive

10+ years exp

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Responsibilities

Develop & implement the overall Software Quality strategy in alignment with business goals and client (internal & external) expectations.

Establish quality assurance metrics, processes & best practices to drive efficiency throughout the development lifecycle.

Present metrics monthly & quarterly to the IT Leadership team.

Oversee and drive the creation and execution of comprehensive test plans, test cases, and test scripts.

Ensure effective implementation of quality control processes, such as automated testing, regression testing, performance testing, and user acceptance testing (UAT).

Drive implementation of end-to-end test processes.

Continuously evaluate and refine QA processes and workflows to improve efficiency, effectiveness, and the quality of deliverables.

Advocate for and implement industry best practices, tools, and methodologies (e.g., Agile, Continuous Integration/Continuous Deployment, DevOps).

Lead initiatives to implement automated testing frameworks and tools to enhance the quality assurance process.

Work closely with software developers, product managers, business analysts, and other stakeholders to ensure product quality requirements are clear and achievable.

Communicate QA findings, progress, and challenges to senior management and cross-functional teams.

Provide feedback to development teams on product improvements and areas requiring additional focus to meet quality standards.

Dive in with the QA team when blockers or constraints are potentially going to negate on-time, quality delivery.

Identify and assess quality risks and proactively address issues that may impact product performance, usability, and customer satisfaction.

Develop and execute plans for handling high-risk or complex testing challenges.

Lead and manage a team of QA leaders & engineers.

Hire, mentor, and develop QA professionals, providing ongoing training and career development opportunities.

Foster a collaborative and high-performance QA culture within the team, encouraging innovation and knowledge sharing.

Develop programs to motivate the QA team to higher efficiency and defect identification.

Provide regular reports on the status of QA efforts, including test coverage, defect ratio & trends, automation trends, and overall quality.

Maintain documentation for test strategies, test cases, and quality metrics.

Understand customer expectations and ensure that products meet these expectations for usability, stability, and performance.

Stay updated on customer feedback and use it to inform quality improvement efforts.

Qualification

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Software Quality AssuranceQA ToolsAutomation FrameworksPerformance TestingContinuous IntegrationTest Management SoftwareDefect Tracking ToolsOffice ToolsSalesforceNETAngularData TestingAI for Testing