Level Access · 3 hours ago

Director, Training & Enablement

United States

Full-time

Remote

Director/Executive

7+ years exp

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Responsibilities

Lead, coach, and develop a team of enablement professionals, empowering them to excel in each of the five focus areas.

Establish team goals, prioritize initiatives, and allocate resources effectively to support company-wide growth objectives.

Foster a collaborative, inclusive team culture focused on innovation, accountability, and impactful enablement.

Develop and execute a comprehensive enablement strategy aligned with business goals, supporting revenue growth, operational efficiency, and exceptional customer experiences.

Partner with department heads to ensure the enablement strategy aligns with organizational priorities and optimizes team impact.

Oversee the creation, rollout, and continuous improvement of enablement programs, ensuring they are scalable and responsive to business needs.

Serve as a key liaison between the enablement team and leaders in Sales, Customer Success, Delivery, Operations, and Product to ensure alignment on key enablement initiatives.

Work with stakeholders to identify and address enablement needs, create cohesive learning journeys, and implement feedback loops that refine program effectiveness.

Oversee onboarding, skill development, product training, tech and process enablement, and accessibility programs, ensuring they meet the needs of various teams and are integrated into a unified strategy.

Establish KPIs and track the effectiveness of enablement initiatives, utilizing data and feedback to adjust strategies for continuous improvement.

Champion a metrics-driven approach to measure program impact, employee development, and efficiency gains, making data-informed recommendations to optimize outcomes.

Lead enablement-related change management initiatives as the company grows and scales, ensuring smooth transitions and high adoption rates across the organization.

Build a culture of continuous learning and development within the enablement team, ensuring programs remain relevant, innovative, and aligned with best practices in SaaS enablement.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Sales EnablementStrategic PlanningTeam ManagementAdult Learning TheorySales MethodologiesVILT SkillsInstructional DesignContent Creation SoftwareBlended Learning ExperiencesChange Management

Required

7+ years’ experience in Sales, Training and Enablement.

4+ years’ experience in a hunter sales role

3+ years’ experience in managing teams and delivering against business goals

Strong experience supporting Enablement in revenue teams of over 130 sales reps.

Experience standing up new enablement programs & functions.

Experience building sales & post-sales enablement programs.

Strong knowledge & expertise in sales methodologies (Challenger, Insight Selling, Value Selling, Consultative Selling, MEDDPICC, SPIN, etc.).

Strong VILT, ILT, and facilitation skills.

Deep understanding of adult learning theory and principles with ability to apply multiple techniques virtually and in person to drive retention and engagement.

Proven experience building playbooks, enablement resources, supporting tools & resources.

Knowledge & experience with instructional design, designing curricula, e-Learning courses, learning paths, and blended learning experiences utilizing content creation software (i.e.: Articulate360 Product Suite, Adobe Creative Cloud, Camtasia).