Adtalem Global Education · 3 days ago
Director, Shared Business Operations - Business Intelligence
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Responsibilities
Leads BI team to innovate and functions to the team’s mission, including democratization of data across ISS, providing visual and self-service analytics tools that enables efficient, compliant processing and data-driven team management and strategic decision making across ISS.
Partners with stakeholders to build improved analytics solutions, including self-serve dashboards rather than recurring ad hoc and repeat data requests.
Coordination of meaningful KPIs/SLAs across all ISS teams.
Develops BI talent with understanding of ISS business processes and solid analytical bench strength. This results in effective stakeholder collaboration, prioritization, and completion of analytics / analysis requests.
Identifies and implements process improvements and alignment of functions to the proper team. Champions needed change.
Leads analytics projects and stakeholder management with proactive communication and project management tools. Ensures organization, forward progress, and transparency across stakeholders with ongoing status updates.
Manages multiple functions for multiple institutions ensuring seamless, student-centric data solutions leading to exceptional business performance results.
Provides leadership to ensure quality and audit / compliance related to all ISS analytics.
Designs analytics, technology, and business process solutions to deliver efficient and effective results for all business partners.
Serves as an executive liaison, representing ISS with institutional partners by serving on various committees, task forces, project teams, etc. and maintaining a proactive, transparent relationship on service level agreements and continued improvement in service delivery.
Collaborates with ISS leadership to determine prioritization, resource allocation, and timelines in support of ISS and Adtalem priorities.
Leads, develops, and manages talent to maximize outcomes and establish career paths to retain top talent.
Maintains a customer-focused department; creates and reports on BI team service level agreements in alignment with ISS stakeholder needs.
Manages process to ensures SOPs and documentation are in place for all BI analytics.
Leads talent development through ongoing coaching / feedback, encouragement, and performance management, while embracing and modeling the organization's TEACH values.
Performs other duties as assigned.
Complies with all policies and standards.
Qualification
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Required
Bachelor's Degree, Required.
10 years Proven senior-level leadership experience required with demonstrated ability in colleague and team development.
Expertise with reporting and visualization tools (e.g., Power BI, etc…), advanced Excel functions and modeling, statistical and predictive analytics, and data warehouse (e.g., Google Cloud Platform, etc…).
Strong analytical skills with ability to process ambiguous and or seemingly conflicting data / information, including collaboration with business partners, to identify solutions to create “one version of truth” across Adtalem
At least 5 years’ experience in one or more of the following, analytics, financial analysis, statistical modeling and analysis, or related field
Experience in project management, collaboration and stakeholder management working with all levels of leadership.
Can handle responsibility without authority – i.e. able to facilitate execution of analytics projects across multiple departments and institutions within Adtalem Global Education.
Exhibits a strong executive leadership presence coupled with excellent written and verbal communication skills.
Displays strong strategic-planning skills complimented with exceptional business acumen.
Ability to coordinate and drive multiple projects and results involving several business units.
Ability to develop and motivate teams to meet or exceed goals
Preferred
Master's Degree, Preferred.
8 years Proven higher education or comparable experience managing highly regulated functional areas preferred.
Areas of expertise including student finance, Title IV, registrar functions, and/or Student Services knowledge a plus.
Benefits
Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Adtalem’s Flexible Time Off (FTO) Policy
12 Paid Holidays
Company
Adtalem Global Education
Adtalem Global Education is a provider of educational services and the parent organization of Advanced Academics
H1B Sponsorship
Adtalem Global Education has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (4)
2022 (22)
2021 (9)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
unknown2019-10-21Acquired· by Estacio
1991-06-28IPO· nyse:ATGE
Recent News
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