ClassWallet · 2 days ago

Director, Solutions Engineering

United States

Full-time

Remote

Director

7+ years exp

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Financial ServicesFinTech

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Responsibilities

Understand both business challenges and technical requirements of prospective clients and build the full solution, working with different departments (such as Product, Implementation, etc.) in order to facilitate clients successfully adopting the platform

Pre-Sales: Discovery, value-based demos, proof of concepts, technical competitive analysis in order to demonstrate how a proposed solution meets and exceeds client requirements

Work closely with the Sales, Product, Technology and Design teams as a subject matter expert

Provide feedback to engineers on solutions implementation, potential improvements, gaps, and alternatives during solution delivery

Assist in product roadmap development by outlining client and prospect requirements and how they fit into market perspectives from product management

Partner with Proposal Managers and Product Marketers for RFI/RFP technical requirements language, translating technical product language into sales/prospect/RFP proposal facing language

Qualification

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SalesClient ServicesTechnical ConceptsSolution DevelopmentProblem-SolvingCommunicationCreativityLeadershipPresentationTrust BuildingProduct engineeringFinancial technology softwareLocal government agenciesTeamwork

Required

A minimum of 7+ years of experience selling technical solutions in a client services environment

A minimum of 3+ years leading and developing high performing teams

Extraordinary presentation skills, with the ability to establish trust across a range of technical and non-technical audiences

Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value

Ability to demonstrate creativity when solving a customer's business problem