Concentrix · 4 hours ago

Director - Sales and Account Management

United States

Full-time

Remote

Lead/Staff, Director/Executive

$140K/yr - $210K/yr

10+ years exp

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Responsibilities

Understanding the digital transformation landscape.

Understanding CX technical offerings and the value it creates for clients.

Creating and maintaining strong relationships with business decision makers.

Delivering sales presentations to decision makers.

Planning and identifying opportunities that can drive account growth.

Working with the account team to formulate and maintain the Account Growth Plan.

Coordinating responses to RFI/RFPs.

Coordinating with sales, technical, and delivery teams to drive positive outcomes.

Owning the P&L and financials.

Achieving the business KPI's (Growth %, Revenue, GM, Utilization, CSAT).

Qualification

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Media Industry ExperienceTelecommunications Industry ExperienceDigital TransformationStrategic Account ManagementBusiness DevelopmentFinancial AcumenClient Relationship ManagementSTEM Degree

Required

Relevant Media and/or Telcom Industry Focus

At least 10 years prior work experience (preferably BPO) in a strategic consulting or software development services company.

Possess the financial and business acumen to build compelling account-growth plans.

A confirmed ability to develop and lead Digital Transformation conversations across a broad spectrum of C-level executives and buyers.

Robust knowledge of the client/industry space.

Consultative Business Development mentality and approach.

Demonstrable expertise in driving business activity, able to think outside of the box, but target driven and focused to deliver outstanding outcomes for our clients.

Previous experience achieving revenue targets and strategic growth.

Hardworking, with exceptional presentation and communications skills.

Good team building and customer service skills that can help drive satisfaction.

Negotiate effective commercial terms and agreements.